BCP Management by Role: A Thing I Really Want from Skype for Business

Business Control Panel (BCP) Management by Role.

When a manager leaves the company and takes her Skype account with her, will the company lose access to its control panel? To its funds? To its records? To its control over control panel membership?

BCP "ownership" should belong to a defined role, an alias, perhaps even a shared alias.

A manager, their manager, the telecom manager, someone from HR and someone reporting to the front line manager could share that role.

Skype's current architecture prevents proper:

• Succession
• Delegation
• Supervision
• Audit 

Without management through roles, powered by aliases, Skype's BCP will create problems outside of very tiny, unusually stable organizations.

 

See Things I Really Want from Skype for Business:

• Aliases
• Alias Transfer 
• Provisioning
• Share Aliases 
• Multiple Companies per Account

 

Skype is a productivity and collaboration tool, well suited for workplace. Millions of people use Skype at work. Skype for Business is a Skype team and product family serving small and large organizations.

tags: skype

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