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November 30, 2005

Thursday morning

Just for fun

The Girls of Skype: Pretty Skypers who sent their photos in to this guy, who posts them on flickr. What will he do with Skype2?

In-flight cell calls can't annoy fliers, but Net calls can (USA Today). The funny column quotes a Skype Journal article from this summer. Forget first class and coach, now is the time for Skype and talk-free seating.

Skype 2 Beta Media Roundup

Skype 2.0 eats its young (Om Malik). How Skype continues to break its promise to the Skype developer ecosystem to create value, not risk.


Wall Street Journal columnist Jerremy Wagstaff likes the new status bubble
(from his blog)

Wall Street Journal columnist Walt Mossberg - Give it a try. (from his blog)

Los Angeles Times Harsh on video quality. (breaking Skype's embargo by an hour).

Niall Kennedy breaks the story on his blog

"The video transmission uses the On2 Truemotion VP7 compression format which is easily throttled for bandwidth differences and was designed with video conferencing and dropped packets in mind. The video format appears to only support the Windows operating system and could constrain any plans to expand Skype with video to other platforms. On2 claims their video format is better quality over less bandwidth than the H.264 codec used by Apple's iChat AV application or the Windows Media video streaming but that could just be marketing hype."

Ikeji's comprehensive and detailed product review in Japanese, (Google translation).

Related News

ikejisoft's free Capture for Skype 2.0. Save video conversations to .avi movie files.

lares reminds us to watch the Skype download counter. 213 006 801 downloads right now.

Other News

Des Walsh on the Skype Password Drama

Rodrigo A. Sepúlveda Schulz is fed up with Skype technical problems and is trying Gizmo to keep his business together.

Skype gaining acceptance in the business world (MobileMag.com). 71% say Skype is business quality. Another 24% use Skype for personal use only. Hey, that sounds pretty good! via Rick Hultz

Skype founders among the new Rupert Murdochs (The Guardian). The new new media disruptors.

Skype releases Test version of Skype 2.0 for Windows

Version 2.0.0.43 Beta for Windows.

Remember your first Skype experience? I was stunned by how easy it was. And the clarity of the sound, just like being right there. Immediacy. And the IM packaging of phone controls. It hit me so hard I had to tell everyone, call everyone, drag my friends and family to Skypeland.

If you've been using Skype, the Beta version of Skype 2.0 for Windows won't give you a new Wow! experience. There are a few new pieces (video) and small improvements (contact list). Skype Journal will examine each in detail over the next few days.

Blurbage from the announcements:

"Skype Video. Skype Video is fully integrated into Skype calling, and can be adjusted to provide full-screen video with just one click."

"Self-expression. Broadcast your mood along with your online presence. Let your contacts know whether you’re happy, sad, listening to your favorite music, available to talk or do not want to be disturbed."

"See your contacts’ time zones. Before you wake up your friends, family or colleagues take a quick glance to see what time it is in their location."

"Group your contacts. Organize your contacts by grouping your friends, co-workers or family members. Start conference calls, chats or file sharing with the whole group with just one click."

"Real-time contact search. Look up contacts in real-time by typing a name into the dialing field"

We'll have reviews, comparisons, and recommendations right here tomorrow and over the next few days.

Better yet, leave your comments and trackbacks!

Change log...

1.12.2005 version 2.0.0.43

Feature:
  • Skype video (webcam)
  • contact grouping
  • quickfilter in contact list and history (enable from Options->Advanced)
  • new language - Portuguese (Portugal)
  • new sound events for chat user join, leave and incoming message to existing chat
  • chats and conference calls shown in history
  • expandable "My Panel" (mood, events, services integrated)
  • add contact directly from main window
  • show file transfers in history
  • quickfilter in history
  • delete single or multiple history items
  • compact chat participant list
  • save user's last auth request
  • API commands GET/SET PCSPEAKER
  • API commands BTN_RELEASED PAGEUP/PAGEDOWN
  • API command SET VIDEO_IN
Change:
  • auth requests new design
  • changed group selection hotkeys to Ctrl-PgUp/PgDn
  • call tab visual layout changed
  • UI design elements changes
  • tray icon flag animation on missed events
  • tray icon connecting animation
  • changed "Free Internet Telephony" to "The whole world can talk for free" in file description
  • import contacts error dialog displayed when there is nowhere to import contacts from
  • file transfer in DND mode open file transfer dialog in minimized mode
  • new installer and uninstaller icons
  • history limited to 30 days for all events
  • new login animation
  • new layout for sound options
  • show my buddy count as an option in profile
  • new design for user creation
  • new design for log in
  • main/tools menu reshuffled
  • new sounds
  • display full name in profile
Bugfix:
  • drag and drop to chat - whole window should accept target
  • accessibility: tab navigation on login dialog
  • missing window title string for remove group dialog
  • MSAA result codes on lists
  • accessibility: can't navigate to related tasks in options
  • accessibility: advanced settings not accessible by tab
  • accessibility: make 'Your e-mail will be kept private...' link accessible
  • 98/Me: some languages in EULA not shown
  • doubleclick on tray icon brings main form to top correctly
  • JPY sign not displayed in client
  • import contacts search made faster
  • Voicemail was not played if enter is pressed
  • low credit notification improved
  • voicemail menu item should be visible for non voicemail subscribers
  • login - save button should be disabled, if one password is unfilled
  • login - incorrect error message, if Skype Name starts with non-Latin letter
  • Skype UI doesn't follow Windows DPI changes
  • accessibility: speed dial announcement not reported via MSAA
  • contact list - delete does not work on multiselect
  • API notifications missing
  • add a contact and search are not changed maximize on dual-head
  • My Profile - each month contains 30 days
  • call forwarding and voicemail statuses in MSAA
  • profile view: not been online for long time?
  • chat participant list MSAA support
  • multichat doesn't update names when contacts change them
  • invalid date in profile
  • profile: Default day item in birthday dropdown
  • hotkeys value not changeable back to 'blank'
  • better usability of several forms with high dpi settings

new language files:

    Portuguese (Portugal) - Francisco Miguel Oliveira Ferreira, Arabic - (Maktoob.com Inc), Bulgarian - (Nikolay Filipov, Nikolina Filipova), Chinese Traditional - (Morden Chen/PChome Online), Chinese Simplified - (Leon Yang/TOM Online), Danish - (Eriksen Translations Inc), Dutch - (Kees Koenders), Czech - (Petr Silon), Estonian - (Eve Loopere), Finnish - (Heino Keränen), French - (Fabrice Imperial), German - (Claudius Henrichs & Dick Schiferli), Greek - (Panagiotis Sidiropoulos/Magenta LTD), Hungarian - (Mark Bender), Italian - (Daniele Conte), Korean - (Eriksen Translations Inc), Norwegian - (Stig Auestad), Polish - (Karol Szastok), Swedish - (Anders Olsson)

    Skype Passwords Compromised?

    skypecompromised.pngI just received the following scary notice from Skype (Full text below). It suggests that Skype passwords for some users --- at least those that had also logged in at share.skype.com the Skype Corporate blog have had their Skype passwords and thus their SkypeOut account access compromised.

    Thanks to Kurt Sauer, head of Skype Security for clarifying:
    1. Fewer than 1% of Skype users were affected
    2. Only users who'd registered on the Share.Skype blog
    3. This was a routine upgrade, not a response to a data leak
    You can read Mr. Sauer's full remarks in the comments to this post.
    This is a very serious matter and a breach that many security experts have warned about. I remember when share.skype.com launched expressing my concerns (and also the benefits) for using Skype names in capturing comments with the community in the blog format. I was surprised they 1)could do it and 2)felt uneasy that I'd be using this password each time I logged in.

    If your Skype name is compromised you will be notified by an email. I would like all readers who have a compromised account to leave a comment on this blog. I'd also like to hear from anyone that gets this email that has never logged into share.skype.com. I also wonder if this "process" is going on further behind the scenes. My guess is that many Skype ID's that have no current e-mail address are going to be lost by users. Having just replenished my SkypeOut account yesterday, my email was reverified and terms represented. I may have to test the other 20+ names I hold see if they tell me anything.

    Remember. You must change the password that is sent to you. It is sent to you in an unencrypted e-mail. So to be safe you must go to Skype and change it again. Don't change it back to your old password. This means users must change their password twice. Potentially anyone scanning e-mail traffic for the phrase Skype password will get your user name and password and have a field day capturing perhaps millions of user accounts. How big is this? We don't know. How many names were compromised? How many emails were sent?

    By the way... some question is this a hoax.... it is not. See the Skype Forum. Where it is written "Your email address has not in anyway been comprimised or hacked." Nope. share.skype.com didn't have access to your email address --- only your Skype password. Some have noted difficulty getting their new passwords. Apparently it may require some patience.

    Related links:


    Read the full contents of their email...

    (Update: Tried to make a SkypeOut call. My Skype was closed and I am now without a password having followed their instructions. So much for business!)

    Dear share.skype.com user,

    We are upgrading share.skype.com so that the system used to sign in to the site is better integrated with the main Skype.com user sign-in system. You used your Skype Name and password to sign in to share.skype.com previously to participate in discussions and use personalized content, and you will continue to do so.

    Because of changes in the secure password storage system, we would like all share.skype.com users to update their Skype password to ensure their continued privacy.

    During the next 24 hours, we will be resetting the passwords of all affected Skype Names. In order to sign in to Skype the first time after this reset, you should simply follow the procedures for recovering a lost password. Just go here and follow the instructions: http://www.skype.com/go/forgotpassword

    Remember that Skype will never contact you to ask for your password.

    WHAT DO I NEED TO DO?

    Just go here to get your new Skype password: http://www.skype.com/go/forgotpassword

    If you have trouble getting it from there, please
    submit a Customer Service ticket at this address: http://support.skype.com

    Alternatively, you can e-mail to support 'at' skype.net, to reset your password.

    HOW DO I KNOW THIS E-MAIL IS NOT FAKE?

    We have recently seen a lot of Skype-related faked e-mail. You should always be careful about such e-mails. Remember, Skype will never contact you to ask for your password. To show you that this e-mail is valid and from Skype, a copy of this mail is posted at the following
    address: http://share.skype.com/share.skype.com_upgrade_and_your_skype_password_change/


    Skype. The whole world can talk for free.
    http://www.skype.com/

    DON'T WANT TO HEAR FROM US AGAIN?

    We don't want to send emails you don't want to receive, so please remember that you can just send an empty e-mail to the following address and we will never bother you again: mailto:unsubscribe-XXXXXXXXXXX@news.skype.com

    November 29, 2005

    Vonage - Bye Bye

    My Vonage experience came to an unpleasant ending today. I've been a Vonage customer since February 2004. Over time it just became less and less relevant. It neither provided the cost savings or the enhanced services that would really change the way I communicate. I was never willing to pay for a softphone that should have been free, etc. I've long wondered about how long the PoIP players have and think the outlook for Vonage and its clones is grim. Note Vonage was a second / business line for me when I began using the service. It was not a home PSTN / landline replacement.

    As I cancelled my account the very rude Vonage operator (second one, first call was droppped) said there would be a disconnect fee of $41.99. I asked why and what was that for. Maybe he took offence to my honest answer. "Why are you leaving Vonage?" I don't need it anymore, I've replaced it with Skype and Phonegnome. He told me it was the cost of closing the account and in the terms. I asked him to show me the terms. He pointed me to the following:

    3.6 Termination Fee (Does Not Apply to Business Plus Customers). You will be charged a termination fee of $39.99 per voice line if your Service is terminated for any reason during the first twelve months following the activation of your Service. Vonage Terms

    I then pointed out that I had been a customer longer than 12 months. He then credited my account for the 41.99 he had already charged. So in the end cancelation cost of 0. I was just left feeling and wondering how many Vonage Customers who are exiting get stiffed for the $41.99. My bet is he is paid a commission on it. In any case it stinks of bad business practices behind the scenes. Probably an opportunity for a class action suit for some lawyer.

    Why did I cancel. For awhile Vonage was my main business line. It could never be more they couldn't offer me or transfer my PSTN home number. It was more reliable than Skype at first, and the rates were better than my landline. Still in the end Skype wins. I've been using SkypeIn as my business line (and call forward to my cell) for months and I'd just concluded that I didn't need the backup anymore. At home almost all traditional international calls now go out on SkypeOut and if not that way they are handled by Inphonex my prepaid account on Phonegnome. Not quite as cheap as Skype. I now have the best of both worlds. Prepaid calling plans and a toll bar on my PSTN account. It could be all made better --- then that is another post.

    Happy Tuesday

    Niklas Zennström speaks on intellectual property rights. (Tony Hallet, Silicon.com) "Software patents are hindering innovation. Patents should be granted when there is real innovation and real investment in innovation." "We allow third-party developers to develop on our platform. It's a great way to do it. We are helping them be successful. But there is a mental threshold you have to go through. People [at Skype] say 'Maybe we could have done that'."

    EULAscan about Skype: customer written EULA reviews. My line-by-line review of the Skype Terms of Service.

    Wael Ghandour's Guide to blocking Skype Blocking Skype Using Squid and OpenBSD (Help Net Security). Instructions for network admins.

    Macromedia and Jabber make secure IM a selling point to the US Government. (Les perles du chat). Whereas Skype's secure messaging gets it banned? the news release. Government is a largely untapped market for Skype.

    overview of the vTraveller USB handset (Gadget Spy). Skype Certified. Dial by saying the names of people in your address book. From VoIP Voice.

    Skype + Trillian = SkyLlian (Hesspoint). SkyLlian brings your Skype contacts into Trillian.

    Torcamp Rocked! (Alec Saunders) Bohemian 2.0?

    Don't Buy DSL From This Man ... If You Can Help It (Tom Evslin). "Ed Whitacre is CEO of SBC, the huge local telecom monopoly which is about to swallow AT&T. The excitement of the progeny buying the former parent may be going to his head." Whitacre is dangerous to Skype. He thinks users and Skype should pay SBC/AT&T for Skype traffic over the DSL or cable line you're already renting.

    Popular Post: Bluetooth & Skype (Skype Journal, February 2005).

    November 28, 2005

    Henry Gomez: New Skype Head for North America

    Henry Gomez, formerly eBay SVP of Corporate Communications and Governement Relations reporting to Meg Whitman, is taking on the new role of General Manager North America. Henry will provide a focus for enhancing Skype's performance and growth in North America, which has lagged other parts of the world. While a small US team worked hard, it failed to secure the presence at retail and online that Skype needs to be successful. I'm looking forward to learning more about Henry's plans. North America is even more important now that eBay owns Skype.

    Skype is in full corporate change mode. eBay is quickly adding mature new players. This should really help Skype get to the next level. Skype went from 25 to 200 employees so fast it never really installed that second layer of management. The eBay purchase has thrown that for another loop. As Andy says, a few have left and indeed new people are coming in. (see also Om). Still the hires so far...

    1. Provide some financial control and targeting.
    2. Put new emphasis on North America and New Ventures.
    3. Are already impacting on engineering.

    The question that continues to intrigue me is "product strategy." It feels very messy right now and I know there aren't month and months to waste on the laurels of last year's product. We will know before the end of Decemeber whether the emerging team can make decisions fast or whether Skype has simply lost the capability to continue reframing the VoIP space. Video and a few product enhancements alone won't be enough. The device market is waiting, and the pay-per-click market potential poorly understood.

    The full contents of the press press release...

    Skype Selects Executive to Lead Newly Formed North American Division

    San Jose, CA and London, November 28, 2005 – Skype, the global Internet communications company, today announced that Henry Gomez has been named general manager of Skype North America. The newly-formed division has been established to better serve Skype users in the region. Reporting to Skype CEO Niklas Zennström, Gomez will be responsible for all areas of the company’s strategy and business in North America, including marketing, public relations, business development, product integration, and government relations.

    “Skype is tremendously successful around the world, and we now plan to bring greater focus to North America,” said Zennström. “Henry’s deep knowledge of the market and its consumers, as well as his expertise in building brands like eBay, makes him uniquely suited to lead our North American business.”

    Before joining Skype, Gomez had been senior vice president of corporate communications and government relations at eBay Inc., Skype’s parent company, reporting to eBay CEO Meg Whitman. Gomez joined eBay in 2000 and had global responsibilities for public relations, community development, internal communications and government relations. He is chairman of the eBay Foundation, eBay’s charitable giving organization.

    Gomez is the third senior eBay executive to join the Skype team. Alex Kazim, formerly senior vice president of new ventures at eBay, has joined Skype to take charge of several new business areas. And Rajiv Dutta, eBay’s chief financial officer, will transition to the new role of president of Skype worldwide after his successor is named.

    “The opportunity to share talent was a big reason why Niklas and I agreed to the acquisition,” said Meg Whitman, eBay President and CEO. “It’s going to be exciting to watch Alex, Henry and Rajiv work together with Skype’s already strong team. The powerful combination of talent should bring Skype even more success.”

    About Skype

    Skype allows people everywhere to make free, superior quality voice calls via its award winning peer-to-peer software. Skype is available in 27 languages and is the fastest growing voice communications offering in the world. Skype has been downloaded more than 200 million times in 225 countries and territories. Sixty-six million people are registered to use Skype's free services, with over 175,000 new registered users each day, and more than 4 million people using Skype simultaneously at any one time. Skype earns revenue through its premium service offerings, and has a growing network of global affiliates and a community of developers working with the Skype APIs. Skype Technologies SA is headquartered in Luxembourg, and has offices in London and Estonia as well as 15 other countries. Skype is an eBay company (Nasdaq: EBAY). To learn more visit www.skype.com.

    Skype is not a telephony replacement service and cannot be used for emergency calling.

    About eBay Inc.

    Founded in 1995, eBay pioneers communities built on commerce, sustained by trust, and inspired by opportunity. eBay enables ecommerce on a local, national and international basis with an array of websites—including the eBay Marketplace, PayPal, Kijiji, Rent.com and Shopping.com—that bring together millions of buyers and sellers every day.

    CrazyTalk for Skype

    crazytalk4skype.pngWould you like to animate your Skype profile? Reallusion has launched CrazyTalk for Skype which enables messaging with facial expressions and character animation. Thus they say making your Skype conversation more amusing and creative. Your friends will have to get CrazyTalk for Skype too to play. It's a free download to get started.

    CrazyTalk for Skype is a dynamic animated messaging tool featuring customizable emotive facial animation allowing you to create Skype characters from any photo! It is much more fun than conventional video chatting. Animate Skype with loads of content you can download from the web or create yourself with CrazyTalk Avatar Editor. Share them with your friends whenever you like, using whatever photo you like, animated however you like – to become the face of whoever or whatever you want to be! Reallusion

    Overall, this is another smart piece of piggyback marketing on Skype. It creates new value for Skypers interested in having some fun while introducing the "Skype" community to the oppportunities and benefits in animation. To create your own photo animations you will have to trial or purchase CrazyTalk Messenger. More than a few Skypers should know how to use it and get others laughing. Reallusion is offering a "free" CrazyTalk Messenger so you can animate your own photo's in a promotion they are running. Share with your friends and win.

    crazytalk4skype2.png I know some of my readers will ask why would you do this? I really don't have the time. However I can see an animated character taking a voice mail, or providing some other form of info as just a beginning. For the most part the solutions will just be more fun than that. When Skype adds video (real soon) then even more opportunities for sending animated movies may appear.

    Reallusion has effectively created an avatar-like program for Skype that goes beyond what's offered on MSN and Yahoo. I'm sure their technology could be worked into anyone of these messenger programs and perhaps that is what they hope to achieve. For the moment Skype's API wins again in leading the way.

    Skype RemindMe

    Uri Levanon visualized what I wrote about in my Skype as Personal Memory and Skype as Collective Memory posts. His designs highlight alerting.

    skypeasmemorydiagram.jpg
    This diagram shows a reminder in the Skype contacts tab tying a to do list and tags to a contact.

    skypeasmemoryinboxreminder.jpg
    This mockup shows the same reminder but in your Outlook Inbox.

    When we talk about the value of social capital, alerting like this helps us exercise our relationships and do the most we can for our friends, families, and colleagues. You really must see all of Uri's visualizations and his walkthrough of this user experience.

    Monday reading list

    Brightcove will serve video from commercial producers. Facebridge will let users distribute their own videos. 2006 will be the year that Skype turns millions of Skypers into podcasters, vloggers, and videographers. Who at Skype is working on vid distribution alliances? The long tail of edge created content will dominate in time but there is still good money in Skype as a TV and movie player for the next few years.

    Rich Tehrani has a timely riff on mashing up Service Oriented Architecture with VoIP. Bringing voice into enterprise app development.

    Another Niklas-is-cool profile. Muesli for breakfast! Niklas is still hard at work with Skype: “My ambition is to make Skype into the world’s largest online communication company. That’s the driver. Financial gain is secondary.”

    Google tests phone-enabling AdWords. Long-established technology, but never deployed at global scale. Dear eBay, Skype could design this in one day, prototype in three days, cut deals for the backend in one week, be serving US customers before Christmas. By eBay calling both parties, they (a) preserve caller/called anonymity, (b) match calls to the auction/sale, (c) improve the sale of lucrative but challenging product categories, and (d) charge sellers a small fee to more-than-cover costs. The faq.

    cnskyper's Q-Face plug-in. Delightful creative art for your Skype profile.

    Dan Gillmor in FT: Rise up against US oppressors. A defense of Internet application providers like Skype against SBC/AT&T and their congressional henchmen.

    A Skype Equivalent Without "Big Brother"? (Slashdot). The meme continues to spread that an American Skype will be compromised worldwide by US police, military, and intelligence.

    While Internet phone services are catching on rapidly, quality and reliability are still suspect (BusinessWeek). As prices fall, sound and consistency become competitive differentiators.

    BT will offer free mobile phone service (TheBusinessOnline). BT’s new service will combine its existing Openzone wi-fi hotspots with a patchwork of new wi-max networks to compete with mobile operators and Skype.

    Thanks to Rick Hultz and Jirong Zhou 周继荣 for the tips.

    November 27, 2005

    Mobile Handset Manages Skype

    A reader provides a great pointer to CherryWare on integrating your mobile with Skype and using proximity to manage your call device and PC security. He explains it like this.

    "This program can trigger any command or program when your bluetooth device is out of range or back in range. I just asked it to shutdown Skype and lock my session when I walk away (out of range) thru a bat file. U:\Skype\Phone\Skype.exe /shutdown rundll32.exe user32.dll,LockWorkStation As my skype calls are redirected to my cell phone when I'm not connected, I'm getting my call on my cell phone when I'm away from my PC. When I'm back in range, I've asked the program to start Skype... so I automatically get my Skype calls back to my PC. Very simple, cheap and efficient! I think that Skype could embed that kind of stuff in the application... I guess there is a lot of new opportunities in "Skype proximity" and "Skype tracking"

    The program costs USD 17 and works with Windows. I've not had time to test it yet. Let me know if you set it up and are successful. I'm not sure I understand the instruction although in principle this could work very effectively.

    November 25, 2005

    Would the real Network Neutrality please stand up?

    [Editor: Just to set things up: Network Neutrality is the idea that a communications carrier should play fair by not picking favorites among applications or services running over its network. Sounds good, neh? Count on Martin to go all counterintuitive on us...]

    I’m sure this is something that’s been raked over before, but I don’t see a common understanding of what ‘Net Neutrality’ actually is. Despite many of the Internetorati demanding it by law. Whatever.

    There appear to be several different camps, which you could paint as “bottom of IP”, “middle” and “top”.

    The bottomistas would see enforced Internet Protocol itself as a premature optimisation and violation of the end-to-end principle. Unhappy that you only get IPv4 or IPv6? Still grumpy that you only have IPv4 and not even IPv6? Really miserable that your VoIP packets are staggering under the poisonous load of IPv6 headers? You’re a bottomista.

    I suspect there are some fundamentalist bottomistas who would object to your service providers not giving you a choice of Ethernet, ATM or roll-you-own-L2-protocol. We’ll pretend to be out and not answer the door when they knock.

    The middlemen draw a distinction between “raw IP” (before the ISP gets ahold of it), and “retail IP”, which is what you and I get to experience. This kind of suggests that the OSI 7-layer model got it horribly wrong, because there’s a fundamental cleave right in the middle of layer 3, where IP sits. Fair comment, but sounds pretty radical to me. Although I’ve never really got layer 6, so maybe they’re onto something.

    Then you might be a “top of IP” kind of girl. You can cope with the discrimination creeping higher up the stack to the next layer, where particular TCP and UDP ports and flags are screened off. But you only get queasy if particular commercial service providers or applications are targeted. Blocking off port 25 is OK to you, since it doesn’t discriminate against any particular email service provider.

    Sadly, these are all hogwash and bunkum.

    Net Neutrality is a dead end, because as Searls and Weinberger correctly noted, the Net isn’t a thing, it’s an interconnected set of agreements. These are bilateral and freely entered into. And since those agreements weren’t modelled off a viral template such as the GNU General Public License, they are all unique. There’s no contagious clause that insists the Internet becomes a “thing” by virtue of everyone having to agree to freely and neutrally pass packets in an ever growing pool of Neutraldom. So to impose neutrality you’re going to have to interpose yourself into a lot of contracts. (Another reason why “Internet Governance” is an oxymoron when referring to anything beyond IP address allocation and routing, which do require some central agreement and co-ordination.)

    There’s no grand “first principle” from which you can derive network neutrality as an economic argument. No public choice, competition, game theory or otherwise construct that leads us there. Indeed, saying that the public would benefit if there was a transfer of wealth from providers to users isn’t good enough. You’re playing with matches in the oil refinery when you start messing with property rights. Yes, those networks are mostly funded by risk capital. The local loop copper of a fixed operator may still be hangovers from monopoly days, but generally those assets were brought into the private sector on clear rules, the stockholders took a punt, and some of the better informed ones who saw the long-term potential of DSL etc. got to reap a windfall. Of course in parallel the telcos have done a superlative job of lobbying for rules that keep competition out, but that’s a different issue.

    But wait a moment, it gets worse.

    What if I wanted to allow people in the street to access my WiFi? But I only want to offer web and email, so as to make P2P filesharing tricky. As a good public-spirited citizen I put up a splash page so they know exactly what’s going on. Am I allowed to? Or is Net Neutrality only for the mythical mystical “them”?

    When in deploying my network do I need to “design-in” neutrality? Concept, build or operation? Should we be outlawing the deployment of PSTN-specific GSM networks because they’re “unfair” to non-PSTN voice applications like Skype? Am I allowed to deploy non-technological measures for neutrality, such as contract terms? Am I allowed to read the packets, but not block them, in order to enforce my contract (repeat - freely entered into by both partners)?

    What level of jitter and congestion is perceived as “neutral”? What if I deploy technology like Qualcomm’s 1xRTT, which separately supports voice and data, with PSTN-only voice, but the data is a bit lousy for VoIP? Is that being unfair, or merely a realistic response to the limitations of technology?

    Is neutrality a wholesale or a retail problem? What if the access infrastructure owner offers “neutral” IP connectivity, but no retail provider chooses to pass that on directly to the public without layering on some filtering and price discrimination?

    Oh, and what’s so special about the Internet? Do other IP-based networks need neutrality principles? Do any networks? Should more network industries be forced to forego “winner takes all” rewards? Google looks awfully dominant at adverts, doesn’t it… I wonder if that ad network needs a bit of “neutrality”?

    Incidentally, although I’m against blanket rules enforcing neutrality, I would reserve it as a tool for post hoc competition and antitrust law enforcement. And I think you can make a stand on Network Neutrality on political and free speech grounds, but that requires a very different policy approach (i.e. not one that confiscates the proceeds of private capital investment).

    And if the users value a neutral connection so much, perhaps it’s time for them to self-organise a bit, build their own networks, or tender for connectivity together — rather than rolling over and accepting whatever the local telco can cableco provide by default. But that would burst the illusion that government is here to save us from ourselves and we’ve no need to take personal responsibility for our connectivity freedom.

    The moment you try to define Network Neutrality, you have to choose a layer, a time, a market, the participants. You have to make non-neutral choices in order to define the boundary of your Neutrasphere. There is no ‘neutral’ space devoid of favouring the interests of particular market players. The contradiction is inherent. There is no way to finesse it away.

    Everything’s bass-ackwards. Neutrality is a sign of healthy supply competition and sophisticated ways of demand expression. It’s an output, not an input. Beware demanding net neutrality as a blanket principle, rather than a scalpel to excise particular local anti-competitive acts. Khrushchev declared the corn harvest was great, too — but it didn’t create the incentives for more corn to be sown and for the system to succeed on future iterations. And net neutrality rules are also likely to have the exact opposite effect of that intended.

    Net neutrality messes up freedom of contract, freedom of association, and property rights.

    I don’t buy it.

    via Telepocalypse.net

    Accton and Skype and their WIFI phone

    Guest blogger: Jan Geirnaert.

    Accton-lg1wifi phoneI wonder when I will be able to get it in South-East-Asia. Emerging markets, yet, but no place to get it here.

    I want to buy a wifi-phone that supports other software too. I want it to have a phone number too. I want it to have preloaded credit too, and I need it to have a cd-rom in a pouch with all that software on it. Then also I want to be able to get drawn back to the store to top up my credit. Therefore the store will have to provide me with a phone with a built in account.

    Why else would I go back ?

    see also:

    November 24, 2005

    The next generation of Skype Applications: Desktop Servers

    The next generation of Skype add-ons has arrived. These new applications offer a promise of remote access to your desktop and more importantly to your Skype Client. The functionality I liked best was the ability to call my SkypeIn number from my mobile phone and place a call to a Skype Contact or make a SkypeOut call.

    Skype can act as a free international trunk line.

    The story goes like this: I am working on a project with Martin Geddes who is in Edinburgh, Scotland. He has his Skype Client set to Call Forward to his mobile phone. He takes his two children out for their daily stroll. I am here in Kelowna, BC Canada. I am on my mobile phone on my way to meet our client. I need to review some points with Martin. Calling Martin’s mobile from my mobile will cost me about $5.00 a minute. Instead, I call my local SkypeIn number. My desktop application answers the call, gives me access to my Skype Client. I place a free Skype call to Martin. Martin’s Skype Client forwards the call to his mobile at a cost of 2 cents per minute. Trans-Atlantic mobile to mobile calls for 2 cents a minute! You got to like that! (even better the Scot on the other end had to pick up the 2 cents per minute… grin)

    The secret sauce?

    A web server on your desktop. I have been playing with this technology for about eight months. I have been using it to broadcast my online status to a web page. Now this technology is forming the core for many new and exciting products to extend your Skype functionality. Here are the products and players I am now testing….
    SoonR
    Orb Networks’s V4S web-based Voice Messaging
    Verosee
    WiSPA Skype Personal Assistant

    Update: Bombino SMS based

    These products are all at some level of beta, which means they are good for geeks and investors. Watch this space for reviews on these products over the next week or two.

    A Skype Thanksgiving

    I've been trying to embrace what my brother calls "extreme gratitude," in a Skype context. On this Thanksgiving day I'm grateful for:

    Skype the Provocateur. Showing VoIP could be a consumer hit, Skype lit a fire under hundreds of software companies, portals, mobile operators, cable operators, and phone companies. I'm glad they've unleashed a torrent of attention and resources to re-imagining and building the conversation economy. And I'm pleased I get to chronicle this revolution.

    Skype the Privacy Advocate. My calls are private. Encrypted. Nobody's business but mine. I'm glad Skype makes it safe for NGO workers in totalitarian states to call the office and securely exchange documents. I'm glad it lets aid workers in disaster and war zones call home. In times of fear, governments forget restraint and usurp basic freedoms. Skype is more private than land lines, cell phones, wireless phones, or carrier pigeons. I'm thankful they've advocated, through their engineering, that privacy should be the default, not an option.

    Skype the Relationship Keeper. Friends are hard to come by. Skype helps. I've blogged since 1998. That, and working for a large Swiss company, helped me meet people and make friends throughout Europe and the Americas. Skype helps me keep those relationships vivid, personal, and current. Partly because it is free or cheap. But more because Skype makes it so easy and convenient to hear their voices and all the little sounds of their offices and homes and cars.

    Skype the Bridge Builder. I'm also meeting strangers through Skype (some very strange and you know who you are!) from everywhere English is spoken. Millions of relationships are being sustained. Far flung expatriates, emigres, soldiers, students, and refugees are calling home and staying in touch. Even more than other channels, Skype is keeping people connected to their families and communities. But Skype also helps people forge new ties across geographic, age, and cultural borders. And for that I'm grateful.

    For what in the Skyposphere do you give thanks?

    Skype Jobs

    From about and around:

    November 23, 2005

    “Skypito” means Skype for kids!

    A new Skype Certified third-party software application will be announced in the next few days called Skypito. The following description if from their web site.

    Skypito is the World’s first solution for safe online voice communication and chatting for kids. The Skypito application uses Skype technology. In addition to safe verbal and written communication, Skypito introduces online gaming technology with open source for third party game developers.

    Skypito is a free product. The project is funded by EasyBits Software AS – a Norwegian software house, creator of the World’s first operating system for children – Easybits Magic Desktop.


    Thanks to my Skype Journal Sleuth in London, Anders Jacobson, for this find and heads up on the story.

    Skypito1.png

    Skypito is a 13 MB download. It offers a rich, fun user interface for your kids and parental controls for you. Among other things you can select who your kids can connect to on Skype. I hope they soon come out with an enterprise version for IT managers. (grin)

    The hidden download page says this product is due for release on Nov 20. Maybe EasyBits is waiting to release for November 30 at Skype Night in London where they are a Gold Level Sponsor.

    Skypito is worth trying out even if you don't have kids or even do not know anyone with kids. It is a supurbly put together product. Download here.

    November 22, 2005

    Tuesday Headlines

    Thanks to contributor Rick Hultz,a telecom and technology analyst who has followed Skype since it's beginning.

    November 21, 2005

    Verosee - Skype's Groove Killer?

    1000 beta testers wanted! Are you using Skype in your business? Are you wanting you combine your Skyping with a collaborative workspace tool? If you are happy trying a highly developed beta product then this is an early opportunity to get in the front door and build the future. Sign up at Verosee and DOWNLOAD without waiting here.

    How would I describe Verosee and my initial experience? It's like Groove but with Skype inside. It's frankly the best wrapper for Skype yet released. It's also the best demonstration of what Skype has to offer when integrated into collaborative work platforms. What intrigues me the most? It's a potential Groove killer, developed by a smart team in Argentina under the radar of both Skype and I'm sure all the major players. A little imagination and one can see a number of strategic opportunities developing for Verosee. So join in and test with me.

    Veroseefullscreen.pngWhat’s it look like? It’s a workspace. You can live in it and switch between workspace projects while managing all your Skype interactions at the same time. It’s effective for conference calls and sharing presentations amongst small groups.

    What does Verosee promise? 10 related ones in my book.
    1. Enhanced workplace and personal productivity
    2. Multimedia call center
    3. Multiple workspaces and Project workgroup optiions. Capable of managing document flow for example.
    4. Group management from administrator to guest
    5. Presence - new angles on managing Skype presence; location, workspace, document open etc.
    6. Security architecture – Read their security document. Well thought out. Have to download to access it.
    7. Now Windows, it will be cross-platform - java based
    8. File synchronization (acts like a wiki for Word docs.) Versioning.
    9. Desktop sharing – same document at the same time
    10. Features to come include calendar, discussion, browser, photos etc.

    Download Verosee here. First 1000. After that you will need to find a lucky buddy to start testing with. Verosee is a startup. They would like to get some early customers for their value added / premium services. If you are a business and testing, take out a short term license for everything and help them along. Nothing can make a smart bunch of developers take your more seriously than a couple of bucks. The price card is also something I’ve discussed with them. So feedback here or directly to the blog will be helpful. I believe their basic annual pricing is very reasonable at $29/ year with a demo option.

    I'm looking forward to Skype's response. I don’t think Skype even knows they are about to enter the Groove space. Then Verosee is such a pretty integration and so well thought out you'd almost think that Skype's own UI designer had a hand in it (he's from Argentina too). While they have developed their own UI, it borrows from many of Skype’s best. Skype effectively runs in the background when Verosee is running.

    Are there downsides? It’s a large file and does use some processing power. Although when inactive it appears to reside effectively in the background. After testing it for a week, I’ve found it stable. That’s not to say it will be without bugs. I’ve seen many Skype related plug-ins over the last year. This is definitely one of the most professional. It also reaffirms my belief in developers continuing to develop with and for Skype. Still, developers have learned. This proof of concept could just as easily be working with Google Talk if Google got on and released an API.

    Update: Skype Trial Pack in 3500 RadioShack stores at $5

    Skype Technologies products were sold today in United States RadioShacks for the first time. The Skype Trial Pack comes with planograms placing it with computer or wireless products, depending on the store layout. It is going to 3500 of RadioShack's 7,000 stores. Not in the rollout: smaller stores, those in Canada and Mexico, and some locations where sales were thought less likely. If it's not available near you, RadioShack.com is selling the Trial Pack online for $9.99.

    skypetrialpack.jpg

    A RadioShack spokesperson said store managers and customer service staff have been trained on what Skype is, what the Trial Pack does, and why people should buy it. A few quick calls to stores asking if they had the product drove most to look it up in their computer (tip: ask for Catalog # 43-3610). Before Christmas, they are on sale in stores for $4.99.

    Skype-certified Motorolla, Linksys, Logitech, and VoIPVoice handsets and headsets are also selling through RadioShack's online and in stores. Skype earns a royalty or licence fee for each certified product sold. Is the Trial Pack would be intended as an impulse buy and to draw attention to more expensive Skype-related products? But most stores only got two units today, a thin distribution. Charles Hodges of RadioShack said a "Skype Kiosk" or "Skype Corner" aren't part of RadioShack's current merchandising plans, contrary to some reports. There are no special displays right now. And with back-of-the-store placement, is this enough to gauge or stimulate demand?

    The pack has earbuds with an on-the-cable microphone, a CD, a few instructions, and a coupon for 30 free SkypeOut minutes. All wrapped in a shiny foil bag. I'm running off in the morning to clear out my neighborhood stores; still Christmas shopping.

    November 21, 2005 05:00 AM US Pacific Timezone

    RadioShack Brings Skype-Ready Products to Customers Nationwide; RadioShack Becomes First U.S. Retailer to Offer Skype Services and Hardware, Including Motorola, Linksys, Logitech and Skype Starter Packs

    FORT WORTH, Texas & LUXEMBOURG--(BUSINESS WIRE)--Nov. 21, 2005--RadioShack Corporation (NYSE: RSH) and Skype, the Global Internet Communications Company, today announced an agreement to distribute Skype-certified hardware and software in approximately 3,500 RadioShack stores. This makes RadioShack the first U.S. retailer to offer this new Internet phone service.

    According to Skype officials, Skype has successfully brought free Internet calling to over 66 million people around the world since its launch in 2003, with an average of 175,000 new people joining each day. People with Internet connectivity can load Skype's free software enabling unlimited, high-quality voice calls to other Skype users anywhere in the world. Unlike other Internet phone services, Skype's unique software resides directly on a computer or mobile device to facilitate communications. Skype runs on Windows, Linux, Mac OS X, and Pocket PC platforms. Skype also offers premium services providing enhanced functionality for its users to make calls to regular phones for as little as two cents a minute.

    This agreement with RadioShack supports Skype's growing presence in the U.S. market as a leading Internet communications company. RadioShack's convenient network of neighborhood stores staffed by knowledgeable sales associates will help expose Skype's unique worldwide free call service to a broad new audience of potential customers. Further, these retail stores will provide consumers with a place to shop for new Skype-certified products such as the Motorola Wireless Headset and Internet Calling Kit - the world's first Skype-certified Bluetooth offering.

    Skype-certified phones and headsets at RadioShack include:

    -- New Motorola H500 Bluetooth headset and PC850 USB Adapter bundled in the Internet Calling Kit - a RadioShack limited exclusive with a suggested price of $99.99

    -- Linksys CIT200 Skype-enabled Cordless Internet Telephony Kit with a suggested price of $129.99 (with a limited time $15 mail-in rebate)

    -- Logitech Premium USB Headset 250 with a suggested price of $39.99

    -- VoIP Voice Cyberphone K USB Internet phone with a suggested price of $39.99

    -- Skype Starter Packs: the Skype Starter Pack, priced at $4.99 until Dec. 24, 2005, allows anyone to get started with free Skype software, a Skype-enabled headset and 30 SkypeOut minutes to call any number anywhere in the world

    "RadioShack is known for helping make the market for new technologies, and by all indicators Skype is poised to resonate with U.S. customers after experiencing huge success overseas," said Jim Hamilton, RadioShack's senior vice president and chief merchandising officer. "Customers should love how they can cut their phone bill without cutting their phone line, making unlimited free calls to other Skype users around the world."

    "Skype is looking at innovative retail channels for distribution, and with 94 percent of the U.S. population living or working within five minutes of a RadioShack, we see them as an ideal partner through which to offer consumers access to Skype accessories," said Saul Klein, Skype's vice president of marketing.

    About Skype

    Skype allows people everywhere to make free, unlimited, voice calls, chat and share files. Skype is available in 27 languages and is the fastest growing voice communications offering worldwide. Skype has been downloaded more than 200 million times in 225 countries and territories. 66 million people are registered to use Skype's free services, with over 175,000 new registered users each day, and more than 4 million people using Skype simultaneously at any one time. Skype earns revenue through its premium service offerings, and has a growing network of global affiliates, and a community of developers working with the Skype APIs. Skype Technologies SA is headquartered in Luxembourg, with offices in London and Estonia, and in 15 other countries with users in every nation. Skype is an eBay company (NASDAQ: EBAY). To learn more visit www.skype.com.

    Skype is not a telephony replacement service and cannot be used for emergency calling.

    About RadioShack

    Fort Worth, Texas-based RadioShack Corporation (NYSE: RSH) is one the nation's most trusted consumer electronics specialty retailers and a growing provider of business-to-business retail support services. The company operates a vast network of sales channels, including: nearly 7,000 company-owned and dealer stores; over 100 RadioShack locations in Mexico; and more than 700 wireless kiosks. RadioShack's knowledgeable and helpful sales associates deliver convenient product and service solutions within five minutes of where 94 percent of all Americans either live or work. For more information on RadioShack Corporation, visit www.RadioShackCorporation.com. To learn more about RadioShack products and services or to purchase items online, visit www.RadioShack.com.

    Contacts


    RadioShack Corporation
    Charles Hodges, 817-415-3300
    or
    Sparkpr for Skype
    Syreeta Mussante, 415-321-1865

    Skype at Three Months; and a Note from IS Decisions

    Skype the three month old puppy.

    Why would anyone call their product a SkypeKiller?

    Update: A note from the publisher:

    Dear Stuart,

    I am François Amigorena, IS Decisions' CEO, SkypeKiller's editor.

    Please don't get us wrong: we are not in any way Skype or any software editors' enemies. We just want to make sure we give our corporate clients maximum choice in their network management.

    If they want to allow the use of Skype on their networks, it is perfectly alright with us. But if they don't, we provide them with an efficient tool to perform a clean and remote uninstall.

    More, SkypeKiller can also be used just to detect Skype instances without uninstalling them or only partially.

    I will be pleased to answer any queries about our software coming from your audience or yourself.
    Please feel free to contact me at feedback@skypekiller.com

    Best regards,
    François

    November 20, 2005

    Killing "SkypeKiller"

    By Michael Gough with Bill Campbell

    Stuart covered the ‘SkypeKiller’earlier this week here. The SkypeKiller application is meant to sow more fear, uncertainty and doubt in to the hearts of Skype users. IT Managers already know how to perform this task.

    SkypeKiller is an application written by some folks in Herdon, VA. (the heart of the US 3 letter agencies) that goes out on a company network and deletes Skype from a computer. You may be wondering “How can I avoid this?”.

    Well, like any technology that tries to delete something there is a way around it, or a way to avoid it. First and foremost your company should have a Security policy about applications like Skype and their proper use. So do not go and violate company policy after the IT folks go and delete Skype from your system or you could be terminated.

    With that said, now how can I avoid an accidental deletion of Skype from my system. Well there are several ways. If the person using SkypeKiller does not have administrator access to your system, they cannot access it and therefore can not delete Skype. So if your administrative accounts have different passwords than they expect, the IT staff will not be able to gain access. Many companies have this issue, we refer to it as “unmanaged” systems and they account for 20% of systems in most companies. An IT staff should have some sort of admin access to all systems it manages if not by a Domain admin account, then by a local admin account. You would also violate company policy by changing these accounts passwords or deleting the accounts by the way, so don’t do this.

    The best way to avoid SkypeKiller is to use the F1K Flash Phone by MPlat for around US $47 that has everything you need loaded on the Flash Drive so that nothing is installed on your computer. Now you can not use any old Flash Drive as it has to be designed for Skype as the F1K is. If you install Skype to another location on your system, SkypeKiller deletes the default install file location and the registry entries which only seem to affect when you logon to Skype removing your auto-logon settings. Plus it would be trivial to scan the computer for where Skype is actually loaded other than the default and I would expect SK would do this in the next release, I am surprised it is not in this release. The F1K Flash drive has a built-in audio device and by using a standard 2.5mm headset just like your cell phone uses, you can plug this puppy into a USB slot of any Windows computer and make your Skype calls, File Transfers and chat right from the flash drive. The F1K also saves all your contacts and chat history to the Flash Drive and you even have around 90Meg of storage for file transfers!

    Another method to avoid SkypeKiller is use a Pocket PC device with WiFi. Of course you need open WiFi to use it, but many companies have WiFi these days. Another way is to use a fully Skype enabled device like the new Accton WiFi phone that does not use a computer. Also, you can install VMWare or Virtual PC and create a ‘virtual pc’ on your computer to run programs like Skype and avoid scans and deletion. SkypeKiller is not the panacea of avoiding Skype on your network, a good Security Policy and detection process is needed, not just a tool that misses many instances of Skype, but of course it does do the 80/20 rule. In my business, the 20% is what I worry about.

    Michael Gough

    Michael Gough is a regular contributor to the Skype Journal on matters of Skype Security and Skype Tips. He is also author of “Skype Me” a book published by Syngress and available in early December.

    Not just Radio Shack; even your retail outlet can promote Skype

    ZD Net reported here that 3000 retail stores in Radio Shacks network will be promoting Skype.

    The story is bigger than Radio Shack.

    Skype is seeking retail partners around the globe. See Skype Partner page.

    Partnering with Skype has many benefits and here are just some that our retail partners can take advantage of: • Gain access to Skype’s 55 million and ever growing user base. • With over 1 million new Skype users registered every week your store can benefit from an ever growing audience of new customers and every new user is a potential customer for Skype products available in your store. • Align your store with one of the coolest and fastest growing brands in the world. • Attract new customers into your stores through Skype’s viral community. • Earn revenue shares on all Skype premium services by using online promotions to drive people to download and start using Skype. • Participate in Skype promotions and marketing programs. • Become part of Skype’s retail program, worldwide. To find out more about becoming a Skype partner please contact us using our partner inquiry form.

    The move with Radio Shack will likely really help Skype grow their penetration in the US market. The move to retail globally will open up the Skype phenomena to a whole new customer base.

    November 19, 2005

    Skype Tip: Use Find in Chat Messages

    Prosecutors in Germany and the US and a judge in Canada, are searching for the hidden information of “Who knew what; when?” to uncover the truth.

    Hidden in your Skype Chat Messages is information you also might want to recover. It is easy to do. Fast too. With the cursor in the sent (top part) Chat Message window simply right click and select “Find”.

    Find.png

    This is especially valuable in Bookmarked Chats which can have many participants and thousands of lines of text.