The ecosystem upgrades...

PrettyMay Call Center for Skype just released version 3.0 for Windows. $150 for five operators, $500 for unlimited. Up to 30 simultaneous calls. Auto-attendant, IVR, Automatic Call Distribution (ACD), call recording, and voicemail. Free trial.

Extralabs Skype Recorder updated to 2.0.

Review of the VoSKY Web Click-to-Call application by VoIP-News' Robert Poe. Good writeup VoSKY Exchange is not just for phone switches any more.

Skype for Mac with Quicksilver trick still works. via Walkah.

People in motion...

Skype's Audio/Video team is hiring a statistical analyst in Tallinn to help Skype understand real and perceived call quality. There are 42 more published openings at Skype: 27 in Tallinn, 8 in London, 5 in Prague, 5 in Stockholm, 2 in Luxembourg. None in the Americas or Asia/Pacific.

Tokoni story sharing service launched by former Skype president, Alex Kazim

Skype Nomad arrived in New York City this morning.

The human factor drives technology...

Take Your Team to India, says Stuart Henshall. You will learn about the future of mobility in the slums and malls of Mumbai. He also finds iPhone lust is global.

Long DataPortability.org thread on data portability for banking. When you move from one bank to another, should you be able to bring your entire history with you, so third-party analytics (Mint, Intuit) can help you better manage your money? What can we learn from this use case? Bank customers place high premiums on privacy, detailed data, auditability, completeness.

Report on Malaysian Internet use. "77% of IM users communicate on MSN/Windows Live Messenger and 57% on Yahoo! Messenger. Yahoo! Messenger is also significantly more popular amongst Malay internet users with a 56% reach." Meanwhile Yahoo! puts off its annual meeting until July.

While the dark side continues to creep...

Yet more evidence that pseudonymous blogger a1gjv knows nothing about software development yet opines about Skype's.

Astaro promotes fear-of-Skype to sell its network security appliance.