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Monday, April 12, 2010

Skype for Apple iPhone OS4

David Ponsford presenting at Apple's iPhone OS 4 briefing.

David Ponsford demonstrated Skype as a background app at last week's Apple briefing on the iPhone OS 4, coming mid-2010. John Chang, Skype's lead iPhone developer, helped with the demo. David came to Skype from SpinVox Skype's voicemail-to-text partner.

Several features announced at the OS4 preview event affect Skype. Multitasking, location services, data encryption service, and a user alerting service. David answered a few questions by email.

Skype Journal: Now that two apps can be running at the same time, will OS4 let Skype expose its own APIs to third party Apple developers to build iPhone or iPad plug-ins? Are apps now allowed to talk with each other?

David Ponsford: Co-operation between 3rd party apps was not something that was discussed at the iPhone OS 4.0 preview by Apple.

Skype in the background, on the iPhone's second status bar
Skype in the iPhone's background, shown on a second status bar, at the top.

SJ: What does Apple's encryption service add beyond what Skype for iPhone does now? Could there be efficiencies? Will OS4's encryption protocols be compatible with Skype's? Aside from encrypting Skype-to-Skype and Skype-to-Server communication, might they be used to increase the privacy of Skype data stored locally on an Apple mobile device?

DP: We are still evaluating Apple’s new enterprise features. All Skype-to-Skype communications are encrypted, as a matter of course. Our users’ privacy is of paramount importance to us.

SJ: Which of Skype's features will be turned off when running in the background? Will Skype's SILK codec be available during background calls?

DP: We are still evaluating all the new features available to us as part of the iPhone OS 4.0 developer preview that was released on Thursday. Early indications are that that Skype-to-Skype calls will still use the full capabilities of the SILK codec, even when they are in the background.

A message from the background Skype client

SJ: I haven't seen any Skype alerts on the iPhone so far. Does Skype use the existing alert service? For which notifications? Will you change the types of alerts Skype uses to communicate with a user? The frequency?

DP: Thursday’s technology demo of iPhone OS 4.0, in which Skype participated, used the new local notification system to show that an incoming Skype call was happening.

SJ: Apple is creating stronger technical and experience design differences between the 3GS and earlier iPhones, the iPod Touch family, and the iPad. Will Skype need to offer different software for the platforms or will you be able to offer one OS4 app that adjusts to each device?

DP: It is too early for Skype to give a definitive answer on this specific point; however, it will be our goal to make a single download available to all iPhone users that want Skype, making it super simple to get Skype for your iPhone, with all the features available for it.

SJ: Now that location services are available to Skype through APIs, what will you consider before making it easy or automatic for users to pipe their location into their Skype's presence?

DP: If Skype believes there is a significant benefit to our customers to offer location-based services, we will look at how these can be offered, while making sure that privacy and other customer experience issues are taken into account at the same time.

SJ: Skype on Verizon Android and Blackberry phones is promising betting integration with native address books. Do the OS4 APIs make it easier to offer similar sync, data population, and dialing features in Skype?

DP: Skype will be evaluating the new APIs available to all developers in order to understand what new features they offer us in order to create the best user experience possible for our users.

SJ: How did you wind up on stage in Cupertino?

DP: My dashing good looks, confusing accent and need to get Gold status on Virgin Atlantic...

SJ: What's Steve Jobs' Skype name?

DP: I don’t know this one. J

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Saturday, October 10, 2009

Balancing power: Google v. AP, Yahoo! v. Geocities users, AT&T v. Skype

Peter Parker - Spiderman - Power and Responsibility QuoteWe try to be good to one another. Sometimes it's just about power.

The Associated Press newswire told search engines to pay for showing stories, or to stop showing them. [Ironic link above: AP story hosted on Google.] How quickly would AP enter bankruptcy if none of their stories showed up in Google News or search results?

Google's playing nice. They can, because they have the power in this relationship.

Yahoo! will kill Geocities later this month (26 October 2009). Millions of web sites, stores, online communities, blogs will vanish, along with their google juice. Geocities is a chunk of history for some, an online home for others. Yahoo! gave six months warning in its eviction notice. Yahoo! will move you to their paid hosting service. 

Yahoo! holds the power over Geocitizens in this landlord-tenant relationship. [Kudos to The Archive Team and the Internet Archive for trying to back up Geocities.]

AT&T blocked wireless access to VoIP on the iPhone for two years. Just to see what Skype and Google would do. They had power over Apple before the first iPhone launched. Less so now that Apple is a worldwide success.

Renters get power over landlords from their contract and from their government's landlord-tenant laws. Those laws rebalance power, create some process for notice and appeal, and define penalties for abusing process or power.

Skype is in the middle of a network of alliances, partnerships, antagonists, and dependencies. While some relationships are defined by market forces, many are driven by the struggle for industry and government power. Skype steps lightly. For every Skype government affairs person, the telecom industry has thousands. For every euro Skype spends on publicity and advertising to influence the public and regulators, the telecoms spend thousands. Skype is deft and agile, a guerilla going up against vested interests, avoiding brute force confrontations they could lose.

Meanwhile Skype earned its own power. Skype spent six years defining a global brand people love and trust. Skype quietly framed regulatory issues in Brussels and Washington placing Skype on the side of democracy and freedom. Skype proved its legitimacy as a profitable business (although still a rounding error in AT&T's 2009q2 Net Operating Cash Flow of $15.8 billion) and a competitor (8% of international minutes).

Skype is investing in its power. Geek cred will come if its Skype as a Platform service is successful. Skype is spreading its political attention to smaller governments. Skype has new PR, advertising, marketing partners to reinvigorate Skype's brand for what the company will become. Skype is building products to diversify its business model and create new sources of income.

Skype is approaching a half-billion users. Skype will no doubt be a US$2 billion a year company by 2013. Skype will sit at the table with Internet and telecom giants.

So I'm left with an incomplete thought.

Will Skype be as tender with its power as Google? Will Skype be as courteous as Yahoo! with trusting customers? Will Skype abuse market power through partnerships as AT&T?

Winston Churchill said the price of greatness is responsibility. What in Skype's cultural DNA says do no evil?

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Tuesday, October 6, 2009

Text of AT&T letter to FCC re VoIP over iPhone

Here you go: AT&T saying it had not previously consented to VoIP over its airwaves.

AT&T to FCC re: iPhone VoIP

 

October 6, 2009

Ruth Milkman, Chief Wireless Telecommunications Bureau
Federal Communications Commission 445 12th Street, SW Washington DC 20554

Re: AT&T Response to Wireless Telecommunications Bureau Letter, DA 09-1737 (July 31, 2009); RM-11361; RM-11497

Dear Ms. Milkman:

On behalf of AT&T, I am writing to provide you with an update to AT&T’s August 21, 2009 response to the Bureau’s questions about the Apple iPhone. In our response, we explained that AT&T currently offers a variety of devices that enable VoIP applications to make use of our wireless network (including our 2G and 3G capabilities) and the devices’ Wi-Fi connectivity. We further explained that the iPhone currently supports VoIP applications that make use of the device’s Wi-Fi connectivity, but VoIP capabilities were not available on the iPhone for use on our wireless network. We also stated that we were taking a fresh look at the issue and would promptly notify the Commission of any such change in our policies. AT&T has completed its review of the matter and today we informed Apple that, effective immediately, AT&T consents to Apple enabling third-party VoIP applications for the iPhone that use our wireless network, including our 2G and 3G capabilities.

If you have any questions or need additional information, please do not hesitate to contact me.

Sincerely,

Robert W. Quinn, Jr.

cc: Chairman Julius Genachowski
Commissioner Michael J. Copps
Commissioner Robert M. McDowell
Commissioner Mignon Clyburn
Commissioner Meredith Attwell Baker

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3G iSkype! Thanks, AT&T. (About frakking time.)

Skype for iPhone - callingSkype confirms AT&T will announce lifting of the ban on VoIP over the AT&T network, this week at CTIA San Diego. The week Skype launched Skype for iPhone, someone showed the app calling over 3G on unlocked iPhones. Soon we won't have to think about our connection before calling.

It only took an FCC investigation into anticompetitive practices.

I eagerly await details. When? App upgrade required? iPhone OS upgrade required?

(now if only I could get 3G signal where I want)

(now if only Skype wouldn't choke on my 1k+ contacts)

(now if only iPhone would let Skype work in the background)

(now if only iPhone wouldn't hang up Skype calls when I get an SMS)

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Thursday, September 17, 2009

Download Skype for Mac's Snow Leopard hotfix

Upgrade Skype iconDownload Skype for Mac 2.8.0.722. 44 MB. Skype's announcement, release notes, and where you can report new bugs. Hotfix 1 improves stability across OS X. Skype reports this fixes issues: 

  • Calling: Platform specific: OS X 10.6 Snow Leopard - Call Phones and Send SMS window “Type number” text field is too dark
  • Chat: Chat window does not refresh properly when chatting with a user whose avatar file is corrupted
  • Contacts: When creating a new contact request, the option to request to see the contact's status but not let them see yours is disabled
  • Contacts: In a contact request, the option to add a new contact to your Contact list is disabled when the user chooses not to let the contact see when they are online
  • Contacts: In a contact request, new contacts are added to a user's Contact list even when they uncheck the option to add them
  • Screen sharing: When screen sharing in fullscreen mode, the user can't click on Skype menu items at the top of the screen
  • Video: Platform specific: OS X 10.6 Snow Leopard – Layout issues in the video window when a video call is put on hold. The Hold button appears over the Call on Hold message
  • Video: Skype sometimes crashes when plugging in or removing a webcam
  • Miscellaneous: Skype sometimes crashes soon after launching when an auto-config (PAC) file was used to connect to the internet
  • Miscellaneous: Skype sometimes crashes when shutting down
  • Miscellaneous: Platform specific: OS X 10.6 Snow Leopard - Main window does not display properly

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Tuesday, August 4, 2009

Re: Apple bans App Store’s 3rd-most prolific developer

Ejected!Apple ejected Perfect Acumen's 900 useless apps, ostensibly for copyright infringement, wrote Gagan Biyani for MobileCrunch.

My advice to Apple and other mobile app store operators?

Be upfront and consistent with your developers. New policy? Set expectations through proper notice and change management. Developers need a playing field everyone can trust.

As for the rules, stick to technical merit.

Utility should be left to buyers.

A store should help users choose well, distinguish gems from rubble. A store should help users talk about products, before and after buying, with suppliers and with each other. 

Tolerate crap in the store.

There should be horrible, disturbing, wastes of screen space. Just like there's lots of crap everywhere else on the Internet.

Mounds of trite and useless apps show developers experimenting with your medium, show evolutionary pressure is at work, induce newbies to jump in to do better. You're doing plenty by checking basic safety issues, like does-this-app-brick-my-iphone or is-this-app-malware. 

Be a common carrier.

Let the infringed sue the infringer, the offended mouth off, the developer express controversial notions and values. Let the marketplace of ideas choose freely. Stick to helping people find and run apps.

Software is speech.

Safeguard that speech.

Even when you'd never invite it home for supper.

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Saturday, August 1, 2009

Will FCC's ATT/Goog/Apple check affect iSkype?

The US FCC is investigating Apple and AT&T over Apple's rejection of several VoIP applications from the iPhone, including Google Voice. 120px-US-FCC-Logo.svgAt the same time, the Electronic Frontier Foundation petitioned the Library of Congress to legalize doing what you want with your iPhone.

Could this lead to mobile net neutrality rules? Could this lead to mobile Carterfone rights, including the right to tether without carrier permission? If this leads to rulemaking, could Skype be free to communicate over 3G wireless? Will this inquiry conflict with the Federal Trade Commission's Bureau of Competition or Justice Department's Antitrust Division's competition promoting duties.

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Wednesday, July 22, 2009

Skype for Mac 2.8 is out of Beta

apple logo black on transparentDownload Skype for Mac 2.8 (OS X. 2.8.0.659). Release notes (pdf).Discuss in the Skype Mac OS X Forums or report bugs and other issues. No major changes from the beta releases.

New features since 2.7: screen sharing (treats your screen as a webcam for a Skype video call), the SILK codec (better sound quality, less bandwidth, more reliable). Mac-only features: "Skype Access - Beta" (Pay for Boingo Wi-Fi by the minute with Skype credits at $11/hour); Sort and prioritize chats in the drawer; Show buddy mood messages in chat; add notes to contacts.

Elsewhere:

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Tuesday, June 30, 2009

Skype for iPhone 1.1

Skype for iPhone - Iniciando sesiónUpdate. Skype for iPhone 1.1.0.91.

Adds voicemail, sending SMS, and localization for Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Simplified Chinese, Spanish, Swedish and Traditional Chinese as well as English. Skype displays the language in your iPhone-wide settings.

Download from the iTunes Store.

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Wednesday, June 10, 2009

iPhone tethering fees violate Carterfone principles

AT&T prohibits tethering unless they sell you permission. No TetheringFrom Plan Terms, Prohibited and Permissible Uses:

"Furthermore, plans(unless specifically designated for tethering usage) cannot be used for any applications that tether the device (through use of, including without limitation, connection kits, other phone/PDA-to computer accessories, BLUETOOTH® or any other wireless technology) to Personal Computers (including without limitation, laptops), or other equipment for any purpose."

"Accordingly, AT&T reserves the right to (i) deny, disconnect, modify and/or terminate Service, without notice, to anyone it believes is using the Service in any manner prohibited"

Fine print in your contract extends AT&T control into all the devices you use.

Mobile Net Neutrality says neither your handset maker nor your wireless carrier should alter your service based on the content or endpoints of your communication. You wouldn't let your ISP dictate what software goes on your PC or which web sites your surf. Why should your mobile operator have that power?

Yet Apple supports AT&T's ban on VoIP in theory, and full Skype in practice.

Mobile Carterfone says mobile customers should be free to connect to mobile voice and data services without a mobile carrier approving or dictating the device. You wouldn't let your ISP dictate what PCs or printers you connect to your DSL or cable modem. Why would you give your mobile operator that power?

Yet Apple supports AT&T's upcoming iPhone tethering fees.

Tethering fees give AT&T the power to approve or disallow your use of your phone as a modem. This is unheard of in most of the world.

AT&T is expected to add a surcharge of 30% to 50% for the privilege of using your existing device and bandwidth you already bought.

Tethering fees feel strange. The charges should stop at the first device, the connecting device. An operator should charge for primary connectivity, not downstream connections.

What other imaginary services could your phone company bill?

  • Cell-handoffs. Get the first 5 free and then 10 cents a go. Neil Stratford
  • Secondary listening. Special speakerphone detection modes to charge you extra for other people overhearing the call. Neil Stratford
  • Voice by the word. Charge for voice the way they charge for SMS. 10 cents for 15 words.
  • Volume detection. Shouting must mean the message is very important so charge more for louder conversation. mort

photo credit: cc-by Holly Gramazio.

Thanks to the Voice on the Web chat room.

See also:

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Monday, June 8, 2009

Apple's iPhone 3G S: still no video calling

imageThe new iPhone 3G S seems designed to prevent video calling applications.

The feature is called "Video Recording," not a webcam.

The phone sports a great new camera, built for video. But only the one camera, facing away from you, the wrong way for video calls. Video calling needs a camera next to the screen, something Nokia's N series phones do well.

This isn't great news for Skype users. iPhone programmers can use the webcam to store video to a file, but won't be able to write apps that manipulate or route the stream. This means Skype for iPhone won't be able to add video calling any time soon.

Why didn't Apple make that leap?

  1. It could be simple manufacturing economics: it's too early in the iPhone's life to get the cost of video components down.
  2. It could be learning curve: vid-to-file is easier to design and manage than streaming video.
  3. It might be battery life: video eats up CPU and batteries quickly.
  4. It may be a carrier issue: mobile operators have been hostile to anything that looks like VoIP. Anticompetitive behavior, anyone? 

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Saturday, May 9, 2009

Skype for iPhone demo at the Apple store

Here's Justin, Captain Computer, demonstrating Skype for iPhone, at the Southpoint Apple Store in Durham, North Carolina, USA.

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Wednesday, May 6, 2009

Skype Domination: Platform Agnostic Style

Guest post by Andy Yang, who blogs with The Mobile Experience team.

I never realized this but Skype is everywhere! Regardless if you are a PC, Mac or Linux user, you can grab a version at your convenience. In the smartphone world, Windows Mobile, iPhone/iPod Touch, and Android have their versions of Skype mobile; even non-officially supported phones has a solution. If you are still using your cordless home phone or going with dedicated Wi-Fi or Skype Phone, there is a solution to Skype for you. Lets not forget the Sony PSP and Nokia N800/810 integration.

Now that I've made my point and spent last 15 minutes hyper linking the references above, what I am trying to get at is how easy Skype has made itself to users of all walks. Being that this company has made its service completely platform agnostic, it has tremendous power to reach a wide range of users and become the de facto internet-based communications tool. I can't think of another IM or VOIP application with this broad reach across various hardware and software.

As for my family, Skype has been an indispensable tool when traveling abroad. Given all the available Skype options, we can easily keep in touch so long as internet is available never having to worry about having pre-paid SIM or phone cards.

Skype, in my opinion, may be the best mobile communication provider for a non telecom operator. Of course, with Gmail's Video and VOIP support over browser recently launched, it can pose a potential threat to Skype's territory as it would technically be platform agnostic. But until mobile browsers are powerful enough to take advantage, Skype is still much ahead of the game. Way to go Skype!

[Editor: See also: Skype Journal's product map]

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Monday, May 4, 2009

Skype 1.0.3 for iPhone - hotfix

Skype for iPhone - splashDownload the update. Three bugs fixed. Discuss in the Skype for iPhone forum.

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Monday, April 27, 2009

PamFax updates, adds FaxIn, distances from Skype

PamFax is keeping fax alive with its 2.0 update and release for Windows and Macintosh desktops. Big changes:

  • Two-way functionality: FaxIn numbers in 27 countries: Australia, Austria, Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Netherlands, Norway, Poland, Romania, Spain, Sweden, Switzerland, UK and USA.
  • More platforms: Mac version!
  • Skype independence: You don't need to be a Skype user, have a Skype account, or use Skype credits any more.
  • Click-to-Fax: Extensions for facebook and Salesforce.com. 

Makes me wish I knew someone who used a fax.

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Friday, April 10, 2009

1 in 10 iPhone users downloaded iSkype

Skype crossed the two million download mark in a week. Apple's sold roughly 20 million iPhones. So 1 in 10 iPhone users downloaded Skype. A happy way to start the quarter.

iFighterMeanwhile, just for context, Apple is counting up to its one billionth download. So Skype's all-time share is 1 in 500. In the US it's already down to #3 among free downloads, behind #1 Awesome Ball and #2 iFighter (congrats on one million downloads!).

Note: Skype isn't including iPhone or other mobile application store downloads in its realtime stats feed. I'm sure they'll be add in for financial statements, but the Skype.com download statistics are no longer complete.

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Wednesday, April 8, 2009

Skype for Mac 2.8 Beta 2 (2.8.0.324)

apple logo black on transparent by you.Download the latest. 59 bugfixes. New: edit your account inside the Skype client, added a screen sharing spectator window.

For programmers: "get skypeversion", "get chat x dialog_partner", and "ping" are now in the Mac's Skype API. via Peter Parkes.

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Skype Mobile Battle: iPhone vs. PSP

Guest Post by Andy Yang of The Mobile Experience Blog

web-image-1cf6a5aa78b4ebc77d3ede4d447e8a0d by you.Skype, one of the most used IM/Chat/VOIP/Video-Conferencing application for PC and Mac is slowly working its dominance up the mobile alley and we love it! I've always known it's support for Windows Mobile, Nokia devices and Wi-Fi Phones (Skype Phones) but it was the recent integration with Sony's Playstation Portable firmware upgrade as well as the hot-off-the-press Skype for iPhone/iPod Touch that is really cooking up some serious mobile progress. With Skype application for BlackBerry phones coming soon, Skype is in a very good position to become one of the leaders in mobile application. Having Skype on the go across multiple platform is definitely going to enhance our mobile experience, this is very exciting indeed.

web-image-38589c58c4430c1877e1732206f90663 by you.In this article, I will attempt to compare Skype for iPhone vs. Skype for Playstation Portable. I'll update this entry when the BlackBerry version becomes available.

The iPhone (iPod Touch) and Playstation Portable is arguably two of the most popular gadgets for travelers on the go. When I review communication gadgets or software, I always like to imagine myself traveling abroad where I would not have access to a local cell phone and would like to keep in touch with friends or family at the luxury of my own mobile gadget. The appeal of Skype has always been there for me for that reason, that is why a laptop has been essential for all my travels until smartphones started to feature applications to support various communication needs such as Fring. That said, I think iPhone or Playstation Portable (PSP) are two of the most carried devices for travelers. I can just see myself in an airport lounge dialing international long distance over Wi-Fi to keep in touch with loved ones via either device.

Skype for iPhone

web-image-667c7813f9dfe08442e4f4585379c4b7 by you.The iPhone and iPod Touch needs very little introduction. With a large touch screen display and portrait layout, it makes a very good UI candidate for Skype (much like its desktop counterpart).

Everything is integrated so well together on this handy little app. For example, your contacts from your iPhone is automatically hooked up with Skype in addition to its default contact list. To see who is online, you can easily toggle the software button towards the top of the screen.

One of the big advantage of iPhone is it's integrated microphone that Skype can take advantage of without the need of additional headset. The VOIP function will only work in a Wi-Fi environment (at home, coffee house, airport lounges, etc...) whereas the text Chats can work over your phone's standard data plan.

I love the fact that this little app does everything its desktop counter part can do, including editing one's profile or add more Skype-out funds over the handset. Overall, its an amazing application that has been done right, I love it and its free to download!

Pros: Excellent UI and layout, very easy to use and intuitive. Perfect integration to leverage iPhone's hardware (buttons, camera, etc...) Everything your desktop Skype can do can be done here!

Cons: No VOIP over 3G data, no web-cam video conference, app must be installed separately (only mentioning this because PSP is part of firmware OS)

Skype for Playstation Portable (PSP)

web-image-258e871312b025e3c012ff4d254b20d7 by you.I love the convenience of having my beloved PSP-3000 as a gaming device and knowing it can also surf the web with Flash while keeping up with the communications needs via Skype.

No application to install here, its part of the firmware 3.90+ upgrade. While the PSP doesn't have a touchscreen UI and the horizontal layout is not taking advantage of the screen real estate as much, it does offer a full suite of Skype features. The SkypeOut and VOIP PC calls are there along with text chat.

Because the onscreen keyboard is driven by the directional keys and based on the 12-button numeric pad, it can be frustrating when compared to the overall iPhone experience.

web-image-1d79879e34f544058dc4b591e14a0f94 by you.The one part I have to gripe about is the need of an external microphone. My Griffin Tune Buds Mobile with integrated mic works great but if I forgot my headphones at home then I am stuck with only text chats capabilities. While Sony and Skype recommend you buy their official headset/mic kit, the iPhone OEM headset with mic should work as well. Sony should have integrated a mic solution, after all, this is their 3rd revision to the PSP franchise.

Lets hope Skype will be available for the DS or DSi someday. Overall, I still enjoy having the option of running Skype on my PSP. While its unlikely I'll be traveling only the PSP, I can see myself using the PSP for Skype to conserve the battery life for my iPhone while traveling abroad. Due to the nature of not having any data connection, the entire operation is rendered useless if I am not nearby a Wi-Fi hotspot.

Pros: Fully integrated as part of PSP firmware, no application install required. PSP's large display is great for Skype.

Cons: Lack of integrated Mic (and Camera for profile picture, etc...) Wi-Fi is required all the time for any communications (including text chat)

Winner: Skype for iPhone! With voice call quality being relatively the same, I have to go with iPhone because you just can't beat the convenience of having your iPhone with Skype with you at all times. The integrated mic makes the entire package there and ready to go 24/7. The touchscreen plays well with the UI and it has instantly become one of those default applications I must have on my iPhone.

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Monday, March 30, 2009

Download Skype app for iPhone 1.0.1 from iTunes

Download from iTunes app store.
Skype for iPhone in the iTunes App Store

Skype for iPhone in the iTunes App Store

Unless you're from Canada. "THIS APPLICATION IS NOT AVAILABLE IN CANADA AND THE USER WARRANTS THAT THEY CANNOT DOWNLOAD THE APPLICATION FROM CANADA."

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Call me at +1-510-455-4384, Skype me, follow @skypejournal and @Phil Wolff.
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Hat tip: Clive and Steven from the 3rd Party Skype Software public chat.

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Apple, AT&T hobble Skype for iPhone 3 Ways

BBC News' Rory Cellan-Jones is right when he asks Is Skype on the iPhone a big deal? 

  1. No-VoIP Clause (Wi-Fi tethered). Apple's deal with AT&T (and presumably Apple's other carrier partners) forces Apple to force Skype off of mobile networks for voice or video calls. So Skype can only make or take calls when connected to the Internet through Wi-Fi.
  2. No background apps (no Skype dialtone). Apple's iPhone OS prevents multiple apps from running. So I can only have Skype dialtone when it is in the foreground. You need Skype dialtone, connection to the Skype network, to share presence, to get chat updates, to receive Skype calls. When iPhone OS 3 launches at the Apple WWDC, this may get better.
  3. No eye (no video). Apple doesn't have a camera looking at the user. Needed for video calls.

So Skype for iPhone is less than what it could be. Will customer pressure change AT&T's and Apple's attitudes? 

See the only Skype for iPhone video demo, courtesy of the BBC.

BBC News demonstration

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Visit our Skype Journal private roundtable, one of the longest running public Skype chats.

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+iPhone: Updating the Skype Product Family mindmap

SkypeProducts500

Added Skype for iPhone to the Mobile Software branch of the Skype Products mind map.

UPDATE: 30 March 2009: Added Skype For SIP, Skype for iPhone, Skype co-brand clients, Skype for Asterisk SDK. Changed from eBay extension to eBay toolbar.

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Call me at +1-510-455-4384, Skype me, follow @skypejournal and @Phil Wolff.
Visit our Skype Journal private roundtable, one of the longest running public Skype chats.

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Skype for iPhone – the screenshots

Slide show: (screenshots below)

Splash screen:

Skype for iPhone - splash

Connecting:

Skype for iPhone - signing in

Contact list:

Skype for iPhone - contacts list

Contact profile:

Skype for iPhone - profile

Recent conversations:  

Skype for iPhone - list of chats

A chat:

Skype for iPhone - a multichat

Calling:

Skype for iPhone - calling

In a call, speaker on:

Skype for iPhone - in call

In conference call:

Skype for iPhone - in conference call

Conversation history:

Skype for iPhone - history - all

My profile:

Skype for iPhone - my profile

Set profile picture:

Skype for iPhone - avatar photo

screenshot credit: Skype.

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Call me at +1-510-455-4384, Skype me, follow @skypejournal and @Phil Wolff.
Visit our Skype Journal private roundtable, one of the longest running public Skype chats.

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Thursday, March 12, 2009

Friday reading

me

The New York Times logoI'm in the New York Times coverage of Google Voice. Quoted correctly (yay!) but before my own column on the subject came out (d'oh!). Google has some truly delightful advantages in the race to become the world's largest communications company. 

under

Australia's Telestra keeps Nokia N85 inside the walled garden, keeps Skype out. A year without growth leaves them cautious, even when Skype offers to pay.

nz Yellow logo by you.New Zealand's Yellow partners with Skype. Search through the Skype Directory and call most nz companies for free until June 10. 

the future

Foresight Institute gets a new president. Skype me (evanwolf) if you want to come to Dr. Hall's Sunday reception in Palo Alto. We'll all be talking molecular manufacturing, nanotechnology and the singularity.

Nokia shares its vision. Smartphones rising. Death of patience. Rewarding engagement. Personal expression. New learning economy. Clickable world. Personal relevance. A good summary of forces driving the interplay between mobile technology, industry dynamics, and human behavior.

the present

cdc logoOne in four drop landlines in some states according to a US Centers for Disease Control and Prevention (CDC) study. Turning to mobiles, an act of belt-tightening. Q. Of those who switch to mobile, how many have unlimited flat-rate data plans, favorable to Skype?

CRM Over Voice: Using Voice in New Ways for Service Providers to Retain Subscribers and Strengthen Brand. White paper by analyst Jon Arnold for Mobivox. The cool stuff starts on page 4. Speech recognition + VoIP + SaaS = Contextual CRM, creating touch points that add value to the customer journey. Jon explains why it's good and how to build it, using Mobivox as an example.

VoSKY sells Skype trunking to Majorcan hotel chain. Attach a box to your PBX and your staff doesn't even know they are calling through the Skype network at lower rates. 

Larry Dignan shows why mobile developers migrate from Symbian to RIM and Mac OS X. Growth and share favor the Bold. And iPhone.

the past

Transcript of Skype's Jonathan Christensen's talk about speech quality at the Emerging Communications Conference last week. History as prelude to something new?

gig

Benjamin Leviton seeks VoIP help: "I have a Brekeke SIP proxy server. I am looking for someone to remote on to my desktop, log into its interface and config my carriers with the proxy server. Also check the interface of Polycom phone and make sure it is working properly with the SIP proxy server." Contact:  +1-917-273-5808, ben@capitalfinanceusa.com, yahoo IM gcc644@yahoo.com, or skype:levtop.

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Tuesday, February 24, 2009

Skype asks US LOC to legalize jailbreaking mobile phones

The Electronic Frontier Foundation (EFF for short) petitioned the U.S. Copyright Office to allow people to put whatever software they want on their mobile phones. This would permit working around copy protection. 

Computer programs that enable wireless telephone handsets to execute lawfully obtained software applications, where circumvention is accomplished for the sole purpose of enabling interoperability of such applications with computer programs on the telephone handset.

Apple doesn't like this, saying the petition is an attack on the iPhone business model.

Apple is opposed to the proposed Class #1 exemption because it will destroy the technological protection of Apple’s key copyrighted computer programs in the iPhone™ device itself and of copyrighted content owned by Apple that plays on the iPhone, resulting in copyright infringement, potential damage to the device and other potential harmful physical effects, adverse effects on the functioning of the device, and breach of contract. The proponents of the exemption have also not satisfied their burden of proof of showing harm to non-infringing uses of the copyrighted works protected by the technological protection measures on the iPhone.

Specifically, it seeks through the proposed exemption to clear the path for those who would hack the iPhone’s operating system so that a proprietary mobile computing platform protected by copyright can be transformed into one on which any third party application can be run, without taking account of the undesirable consequences that would ensue from the transformation. EFF’s submission offers no proof that this proposed transformation would actually increase innovation or investment in creative works...

In other words, if just anyone can download just any software without Apple's approval, then Apple's stranglehold over the iPhone software market would be broken

The Mozilla Foundation likes the exemption, saying iPhone users should be free to use Mozilla's browser instead of the one MicrosoftApple includes (consumer choice and control). They also say the exemption promotes open access to the Internet. When users cannot choose their browser software...

The choice in access means is equally important to an open web. today, all consumers do not have a lawful means of exercising their choices, because some devices are tethered to particular software chosen by the hardware vendor. As a result, it limits the means by which users can access and use the Internet. When this happens, consumers' experience of the internet – an open and public resource – is artificially constrained and unnecessarily defined by the hardware vendor because users are required to use that particular software in order to access and use the Internet.

Paraphrasing, when one company controls your browser, that company controls what you see, how you see it, and how you participate. You may trust that company, but you shouldn't have to.

Skype supports the exemption [full text below]. Skype says the freedom to install software powers the freedom to use your phone with different mobile carriers. They say copyright law shouldn't be used to keep people from switching telephone networks (locking) or from using the software they want (blocking).

And there's Skype's obvious self-interest:

Copyright law should not interfere with a user using his or her phone to run Skype and enjoy the benefits of low- or no-cost long-distance and international calling.

The comment period ended 2 February 2009. Next steps are Copyright Office public hearings in the next few months and published decisions later this year.

See also:

 

Full text of Skype's comment on the petition below:

Before the
COPYRIGHT OFFICE
LIBRARY OF CONGRESS
Washington, D.C.
In the matter of
Exemption to Prohibition on Circumvention of Copyright Protection Systems for Access Control Technologies

Docket No. RM 2008–8
COMMENTS OF SKYPE COMMUNICATIONS S.A.R.L.

Skype Communications S.A.R.L. (“Skype”) hereby files these comments in support of the proposals to exempt from the prohibition on circumvention of access control technologies computer programs that enable individuals to use software applications of their choice on wireless telephone handsets and that enable individuals to use such handsets on wireless networks of their choice (Classes 5A–5D in the Notice of Proposed Rulemaking[1]). As discussed below, allowing consumers to use devices and software applications of their choice on wireless networks maximizes consumer choice and encourages innovation, and should not be restricted by copyright law.

Skype is a global software company whose software application allows its users to communicate with individuals around the world, either for free (when communicating with other Skype users) or at very low rates (when calling PSTN phone numbers). In less than six years since founding, Skype has revolutionized the voice calling market, giving hundreds of millions of users[2] an easy way of staying in touch with friends and loved ones and reducing their long-distance bills (particularly international-calling bills). The Skype software client marries the traditional appeal of voice calling with additional features such as video calls, instant messaging, file transfer, online payment, and so on. Like many software applications that use the Internet, Skype first became popular being used on wired broadband networks; however, its wireless software client is increasingly popular as wireless users seek the benefits offered by Skype including cheaper calls, online presence detection, etc.

Skype strongly supports open wireless broadband networks; i.e., wireless networks on which users can attach (nonharmful) devices of their choice (“no locking”) and use software applications of their choice on such devices (“no blocking”). In February 2007, Skype filed a Petition for Rulemaking[3] with the Federal Communications Commission (“FCC”) asking that wireless broadband networks be operated under these openness principles, in keeping with the FCC’s Broadband Policy Statement[4] and its seminal Carterfone[5] decision.[6] A few months later, the FCC adopted no locking and no blocking rules to a vital block of spectrum auctioned off for use by wireless broadband networks.[7]

Over the past several months, the nation’s wireless carriers have increasingly embraced the principles of open wireless networks — though their actions so far do not match their words. Wireless carriers and the handset manufacturers they strike deals with continue to employ various means to keep users from using devices and software applications of their choice — from terms of service to the software and firmware loaded on the handsets sold by the carriers. Where carriers and handset manufacturers allow the use of third-party software applications, such as Apple’s iPhone App Store (used on the AT&T network) or Google’s Android (used on the T-Mobile network), the carriers and handset manufacturers reserve the right not to permit the use of software applications that it deems harmful to its business. For example, while it is possible to install adaptations of VoIP applications on some smartphones,[8] carriers’ Terms of Service typically block more robust “end-to-end” VoIP products that use a wireless broadband connection rather than a narrowband connection that uses the carriers’ regular wireless voice minutes. The adapted versions of applications like Skype do not provide wireless consumers with the full range of innovative features that would be available if VoIP application developers were able to harness the full benefits of the wireless data plans that the consumers pay for.

Skype opposes any attempts to restrict the ability of individuals to use devices and software applications of their choice on wireless networks,[9] and, therefore, supports the proposals to exempt from the anti-circumvention provisions:

1. Computer programs that enable wireless telephone handsets to execute lawfully obtained software applications, where circumvention is accomplished for the sole purpose of enabling interoperability of such applications with computer programs on the telephone handset,[10] and

2. Computer programs in the form of firmware or software that enable mobile communication handsets to connect to a wireless communication network, when circumvention is accomplished for the sole purpose of lawfully connecting to a wireless communication network.[11]

These two classes of exemptions will ensure that copyright laws do not interfere with the no blocking and no locking open wireless network principles. Enabling wireless handset users to use their unlocked phone on a network of their choice and to use legally-obtained software applications of their choice on their handsets will ensure that they enjoy the benefits of choice and competition with respect to mobile software applications and handsets — not simply choice among wireless networks. Copyright law should not interfere with a user using his or her phone to run Skype and enjoy the benefits of low- or no-cost long-distance and international calling.

More broadly, users should be able to use their choice of devices and software applications on wireless networks rather than being limited to those devices and applications that are “approved” by the wireless carrier. Allowing end users to choose the devices and applications they use gives them access to a much wider array of devices and applications than would restricting their choices to those offered by wireless carriers acting as gatekeepers — particularly in instances where carriers restrict access to applications, such as Skype, that may threaten part of their business model. An end-to-end network, in which consumer choice is empowered, ensures that innovation occurs at the edges of the network where hundreds if not thousands of application developers and software manufacturers, rather than a handful of wireless carriers, can compete to meet consumer demand.

* * *

For the foregoing reasons, Skype supports the proposals to exempt from the prohibition on circumvention of access control technologies computer programs that enable individuals to use software applications of their choice on wireless telephone handsets and that enable individuals to use such handsets on wireless networks of their choice, i.e. Classes 5A–5D. Skype supports no blocking and no locking policies, and opposes any limitations on these wireless consumer empowerment principles that may arise from the DMCA.

Respectfully submitted,

SKYPE COMMUNICATIONS, S.A.R.L.

Henry Goldberg
Devendra T. Kumar
GOLDBERG, GODLES, WIENER & WRIGHT
1229 19th St., N.W.
Washington, DC 20036
(202) 429-4900 – Telephone
(202) 429-4912 – Facsimile
Of Counsel to Skype Communications, S.A.R.L.

Christopher Libertelli, Senior Director, Government and Regulatory Affairs – North America
SKYPE COMMUNICATIONS S.A.R.L.
6e etage, 22/24 boulevard Royal,
Luxembourg, L-2449 Luxembourg

Dated: February 2, 2009

Footnotes:

  1. Exemption to Prohibition on Circumvention of Copyright Protection Systems for Access Control Technologies, Docket No. RM 2008-8, 73 Fed. Reg. 79,425, 79,427 (2008).
  2. Skype has over 400 million registered users worldwide.
  3. Skype Communications S.A.R.L. Petition to Confirm a Consumer’s Right to Use Internet Communications Software and Attach Devices to Wireless Networks, RM-11361 (filed Feb. 20, 2007) (“Skype Petition”).
  4. Appropriate Framework for Broadband Access to the Internet over Wireline Facilities, CC Docket No. 02-33, Appropriate Regulatory Treatment for Broadband Access to the Internet Over Cable Facilities, CS Docket No. 02-52, Policy Statement, FCC 05-151 (rel. Sep. 23, 2005).
  5. Use of the Carterfone Device in Message Toll Telephone Service, 13 FCC 2d 420 (1968).
  6. The Skype Petition remains pending at the FCC.
  7. See Service Rules for the 698-746, 747-762 and 777-792 MHz Bands, Second Report and Order, WT Docket No. 06-150, FCC 07-132, at 88, ¶ 189–230 (rel. Aug. 10, 2007) (“700 MHz Order”).
  8. See Bob Tedeschi, Phone Smart: Free Internet-Calling Services Join the Cellphone App Market, N.Y. Times, Jan. 29, 2009, at B5, available at http://www.nytimes.com/2009/01/29/technology/personaltech/29smart.html.
  9. The only exceptions to open wireless networks should be for devices that harm the network and for restrictions on the use of software applications that result from reasonable network management practices.
  10. 73 Fed. Reg. at 79,427, Class 5A.
  11. 73 Fed. Reg. at 79,427, Class 5C. Note that Classes 5B and 5D are almost identical to Class 5C and are treated as such in these comments.

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