Skype Journal

Home - Contact Us - Policies - Advertise - About News feed Independently covering the Talk Revolution since 2003

Monday, April 19, 2010

Navoto fights roaming with Skype

Navoto GSM Gateway for SkypeVerizon's Skype mobile apps for Android and Blackberry, tied to Verizon's Wi-Fi, won't roam internationally. The new Navoto GSM Gateway for Skype offers a way around this. The gateway connects your hometown wireless carrier to your on-the-road mobile phone.

Omri Navot was one of the first to pioneer hardware that added value for Skype users. Skype Journal introduced his SkyQube from Singapore's Qool Labs in April 2006. Now his own company, UGI Telecom, an original design manufacturer in Rehovot, Israel, is releasing the gateway today.

Getting started with the Navoto GSM Gateway for Skype to bypass roaming charges

Getting set up takes about ten minutes. Plug in the cables and install the software. Before your trip, take the SIM card from your mobile and put it into the gateway. When you arrive at your destination, get a local prepaid SIM and put it in your mobile phone. Then "pair" your new SIM by texting the gateway.

Once Navoto knows your new SIM, it starts to work. Calls to your mobile number at home are forwarded to you through a SkypeOut call.

You can make calls through Navoto's ringback feature. Ping the gateway, it calls you using SkypeOut, you hear dialtone and make your call. You can also setup speed dial contacts to make it easy to reach phone numbers or a few of your Skype contacts.

Let's look at the gear, in this case a prototype from a few months' ago.

GSM slot on the front of the Navoto GSM Gateway for SkypeThe front of the box has a slot for your local SIM card. By putting your mobile phone's SIM card in the box, Navoto looks like your mobile phone to your wireless carrier.

You eject your SIM card poking a paper clip into a small hole.

Back of the Navoto GSM Gateway for SkypeThe back of the box has (from left to right) a power jack, two RJ11 phone line jacks so you can keep your home phone connected, a USB port to connect to your home-town PC, and a connector for the GSM antenna. 

Antenna for the Navoto GSM Gateway for SkypeThe GSM antenna lets the box talk with your home-town wireless carrier. 

The software running on your PC is a Skype plug-in, talking to your Skype desktop client. None of this works unless Skype for Windows is running.

Screenshot of Navoto's beta software for the Navoto GSM Gateway for Skype

The Navoto desktop software has many features.

Voice mail, call recording, voice messages, simple configurable IVR (phone menus), voicemails sent to your email account, SMS texting, and scheduled mode changes (home, work, offline, etc.).

Screenshot of Navoto's beta software for the Navoto GSM Gateway for Skype

Navoto Gateways are entering the distribution channel this week.

In my experience, the prototype gateway works as advertised.

However it is still very early for this product and I haven't worked with final production versions of the software or the gear. Both the hardware and software are improving quickly in response to known bugs and feature requests. I experienced installation bugs with the email feature, for example. My version of the box, one of a handful of production tests, didn't have final CE FCC certification, packaging, finish, labels,  or documentation. I look forward to giving the finished product another look.

International calling is the largest (only?) growing telecom sector. Skypers called for more than twelve percent of all international minutes in 2009. Demand for cross-border calling is proven. How much is due to travel? How many billions of dollars does the international roaming market collect? Omri Navot aims to find out.

Photo on wood table: Navoto. Other photos and chart: Phil Wolff.

Labels: , , , , , , , ,

Monday, April 12, 2010

Skype on Verizon Android requires you to turn off WiFi

Skype on Verizon Android requires you to turn off WiFi.

I'm testing Skype mobile on a Motorola Droid with Verizon. I tried to launch Skype while other apps were busy with my WiFi downloading email, news, feeds, activity streams, apps, maps, music, podcasts, and television shows.

I get an error. Its text reads:

"Skype mobile does not currently work on WiFi and requires switching to a Verizon Wireless data network connection. This may affect other apps using a WiFi connection."

You have two options: "Turn off WiFi" or "Exit".

Doesn't the Droid let me have both Wi-Fi and the Verizon data connection running simultaneously? Apparently not.

Skype forces an either/or choice.

So it's not nearly as attractive to keep Skype running in the background. You must squeeze all of your other activity through Verizon's tiny wireless broadband channel, even if you have lots of available Wi-Fi connectivity at hand.

There's no engineering reason why you couldn't be connected to both networks at once (beyond battery consumption).

Where is this limit imposed? The Verizon Droid? Motorola Droids in general? All Android phones?

tags: , , , ,

Call me at +1-510-316-9773, Skype me, follow @skypejournal and @Phil Wolff.
Visit our Skype Journal private technologist roundtable, one of the longest running public Skype chats.

Labels: , , , ,

Skype for Apple iPhone OS4

David Ponsford presenting at Apple's iPhone OS 4 briefing.

David Ponsford demonstrated Skype as a background app at last week's Apple briefing on the iPhone OS 4, coming mid-2010. John Chang, Skype's lead iPhone developer, helped with the demo. David came to Skype from SpinVox Skype's voicemail-to-text partner.

Several features announced at the OS4 preview event affect Skype. Multitasking, location services, data encryption service, and a user alerting service. David answered a few questions by email.

Skype Journal: Now that two apps can be running at the same time, will OS4 let Skype expose its own APIs to third party Apple developers to build iPhone or iPad plug-ins? Are apps now allowed to talk with each other?

David Ponsford: Co-operation between 3rd party apps was not something that was discussed at the iPhone OS 4.0 preview by Apple.

Skype in the background, on the iPhone's second status bar
Skype in the iPhone's background, shown on a second status bar, at the top.

SJ: What does Apple's encryption service add beyond what Skype for iPhone does now? Could there be efficiencies? Will OS4's encryption protocols be compatible with Skype's? Aside from encrypting Skype-to-Skype and Skype-to-Server communication, might they be used to increase the privacy of Skype data stored locally on an Apple mobile device?

DP: We are still evaluating Apple’s new enterprise features. All Skype-to-Skype communications are encrypted, as a matter of course. Our users’ privacy is of paramount importance to us.

SJ: Which of Skype's features will be turned off when running in the background? Will Skype's SILK codec be available during background calls?

DP: We are still evaluating all the new features available to us as part of the iPhone OS 4.0 developer preview that was released on Thursday. Early indications are that that Skype-to-Skype calls will still use the full capabilities of the SILK codec, even when they are in the background.

A message from the background Skype client

SJ: I haven't seen any Skype alerts on the iPhone so far. Does Skype use the existing alert service? For which notifications? Will you change the types of alerts Skype uses to communicate with a user? The frequency?

DP: Thursday’s technology demo of iPhone OS 4.0, in which Skype participated, used the new local notification system to show that an incoming Skype call was happening.

SJ: Apple is creating stronger technical and experience design differences between the 3GS and earlier iPhones, the iPod Touch family, and the iPad. Will Skype need to offer different software for the platforms or will you be able to offer one OS4 app that adjusts to each device?

DP: It is too early for Skype to give a definitive answer on this specific point; however, it will be our goal to make a single download available to all iPhone users that want Skype, making it super simple to get Skype for your iPhone, with all the features available for it.

SJ: Now that location services are available to Skype through APIs, what will you consider before making it easy or automatic for users to pipe their location into their Skype's presence?

DP: If Skype believes there is a significant benefit to our customers to offer location-based services, we will look at how these can be offered, while making sure that privacy and other customer experience issues are taken into account at the same time.

SJ: Skype on Verizon Android and Blackberry phones is promising betting integration with native address books. Do the OS4 APIs make it easier to offer similar sync, data population, and dialing features in Skype?

DP: Skype will be evaluating the new APIs available to all developers in order to understand what new features they offer us in order to create the best user experience possible for our users.

SJ: How did you wind up on stage in Cupertino?

DP: My dashing good looks, confusing accent and need to get Gold status on Virgin Atlantic...

SJ: What's Steve Jobs' Skype name?

DP: I don’t know this one. J

tags: , , , , ,

Call me at +1-510-316-9773, Skype me, follow @skypejournal and @Phil Wolff.
Visit our Skype Journal private technologist roundtable, one of the longest running public Skype chats.

Labels: , , , , , , , , ,

Monday, March 29, 2010

Skype is in Verizon Company Stores

Verizon's go-to-market teams had Skype in place last week.

  • Employees were oriented. Six months' ago these same employees had never tried Skype. Now they know a few talking points.
  • Demo Blackberry and Android phones had Skype installed and easy to find
  • Local test accounts with contacts were created for each demo phone
  • Information cards for the phones were updated with Skype listed as a feature of each phone (right above Bluetooth!)
  • A small Skype sign was with the phones
  • The in-store phone selector software now lists Skype as one feature among many.
  • Inventory comes with a shortcut to install the latest version of Skype mobile for Verizon, a thin client.

Seven things to improve:

  1. Preload the whole Skype client, not just a download link. Conversion rates are much higher with a full preload.
  2. International positioning. "Call your family" in Spanish, Tagalog, Chinese, Korean, Ethiopian and Portuguese (my neighborhood) on store-front posters.
  3. Unbury Skype. Show Skype on the first page in the phone selector.
  4. Enroll. "What Skype name would you like to use with your new phone?" in the check-out procedure.
  5. Top up. Accept payments for Skype credits in the store.
  6. Educate. Data sheets and flyers for customers to take, explaining Skype, Skype mobile, Skype To Go, Calling Plans, and how Skype mobile is different from Skype on PCs or iSkype.
  7. Front of store posters showing video calling (whoops, not this year)

Great rollout to the company-owned stores. Now to check the reseller channel.

Labels: , , , , , , , ,

Wednesday, March 24, 2010

Video: Skype+Verizon at CTIA: We're living together

In which John Harrobin and Russ Shaw announce Verizon Wireless (the largest 3G company in the US) and Skype (the largest over-the-top Internet calling company) are moving in after announcing they were dating in February at the Mobile World Congress. Reactions to Skypizon (Veriskype?) are enthusiastic here at the  mobile industry's association and lobbying arm love fest.

The news release:

SKYPE MOBILE FOR VERIZON WIRELESS AVAILABLE THURSDAY
Companies Deliver Expansive Global Calling Community and Free Skype-to-Skype Calls on the Most Reliable Wireless Network in the United States

LUXEMBOURG, Luxembourg; LAS VEGAS and BASKING RIDGE, N.J., United States – (Virtual Press Office) - From CTIA WIRELESS 2010® in Las Vegas, Verizon Wireless and Skype today announced Skype mobile™ will be available this Thursday, March 25, starting with nine Verizon Wireless 3G smartphones. Skype mobile uses the Verizon Wireless voice network for the wireless connection of the Skype-to-Skype calls, providing Verizon Wireless customers with a superior experience and top-notch call quality.

Beginning Thursday, new and existing Verizon Wireless customers with Android 3G smartphones and BlackBerry 3G smartphones can get Skype mobile in a number of ways. Visit www.verizonwireless.com/skypemobile or www.skype.com/go/mobile from a PC to enter the mobile phone number to receive a text message with a link to the application. Verizon Wireless customers can also text “SKYPE” to 2255 to receive the link. In addition, Android customers will be able to download the app from Android Market™. New BlackBerry customers will find the application on their 3G smartphones’ home screens in the Downloads folder when activated.

Skype mobile gives Verizon Wireless 3G smartphone users with data plans a simple new way to stay in touch with friends, family and business colleagues around the corner and around the world while on Verizon Wireless’ network. Skype mobile users can:

  • make and receive unlimited Skype-to-Skype voice calls to any Skype contact around the globe;
  • send and receive unlimited instant messages with other Skype users;
  • manage the Skype contact list directly from the mobile application; and
  • call international phone numbers at competitive Skype calling rates.

John Harrobin, senior vice president of digital media and marketing, noted, “Skype mobile will change the way mobile consumers in the United States make and receive calls. With an ‘always on’ capability, Skype mobile on your 3G smartphone means you never have to miss a call or make an appointment to connect with Skype users around the world. With Skype mobile, we’re untethering Skype users from their PCs and enabling them to stay connected – on the best wireless network in the country.”

Russ Shaw, general manager of Mobile for Skype, noted, “Skype mobile will deliver an unparalleled experience for Verizon Wireless customers. It will be the best way to enjoy unlimited conversations with Skype contacts all over the world at no extra cost. In addition, Skype mobile will allow people to easily and inexpensively make calls to landlines and mobiles abroad at Skype rates.”

Customers need a Verizon Wireless smartphone and data plan to use Skype mobile. Skype-to-Skype calls will not be charged against their monthly minute allowances or data plans. Verizon Wireless customers can visit www.skype.com to purchase Skype Credit to make Skype Out calls and make calls to international landline or mobile numbers.

Skype and Verizon Wireless have been working together to create this application specifically for Verizon Wireless customers and to take advantage of the most reliable wireless network in the United States.

Skype mobile will be available initially on millions of best-selling Verizon Wireless 3G smartphones, including the BlackBerry® Storm™ 9530, Storm2™ 9550, Curve™ 8330, Curve™ 8530, 8830 World Edition, and Tour™ 9630 smartphones, as well as DROID by Motorola, DROID ERIS™ by HTC and Motorola DEVOUR™.

For more information about Verizon Wireless, visit www.verizonwireless.com or follow the company on Twitter at http://twitter.com/verizonwireless. Learn more about Skype at www.skype.com or follow the company at http://twitter.com/skypemobile.

# # #

Labels: , , , , , ,

Tuesday, March 23, 2010

Using Skype mobile for Verizon Wireless

Here's the Say It Visually! whiteboard guide to Skype mobile on Verizon Wireless phones. Positioned as freeing you from your PC (the way, um, mobile phones do). Bonus points for unlimited Skype-to-Skype calling from your phone with your flat rate Verizon data plan. On YouTube.

Labels: , , , , ,

Listen to Skype+Verizon Press Conference at Noon Pacific

Skype into the event: 877-883-4690 (United States and Canada) or +1 706-758-5386 (international). Conference ID: 64218465

Verizon Wireless And Skype To Unveil Skype mobile At CTIA WIRELESS 2010 In Las Vegas

03/22/2010

WHO:
Verizon Wireless, the leading wireless provider in the United States, and Skype, the company with the software that enables the world’s conversations

WHAT:
Verizon Wireless and Skype will hold a news conference during CTIA WIRELESS 2010® to unveil Skype mobile™. Speakers will include:

  • John Harrobin, senior vice president of digital media and marketing, Verizon Wireless
  • Russ Shaw, general manager of Mobile, Skype

WHERE:
CTIA Press Conference Room: Room N241 – North Hall
Las Vegas Convention Center
3150 Paradise Road
Las Vegas, Nevada 89109

WHEN:
12:00 p.m. PDT on Tuesday, March 23, 2010

To listen to a teleconference of the news conference, participants may call:
877-883-4690 (United States and Canada)
+1 706-758-5386 (international)
Conference ID: 64218465

About Verizon Wireless
Verizon Wireless operates the nation’s most reliable and largest wireless voice and 3G data network, serving more than 91 million customers. Headquartered in Basking Ridge, N.J., with 83,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (LSE, NASDAQ: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

About Skype
Skype is software that enables the world’s conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages and share files with other Skype users. Every day, people everywhere also use Skype to make low-cost calls to landlines and mobiles. Download Skype to your computer or mobile phone at skype.com.

####

Labels: , , , , ,

Wednesday, March 17, 2010

Egyptian government orders Skype mobile blocked

Egypt: Pay Your Mobile Phone Bill Here - vodafone

From a Reuters report:

The NTRA had tolerated mobile internet telephony until a drop in international call volumes over recent months pushed them to tell Egypt's operators to enforce the ban, Badawy said.

"We monitor what is happening on international voice calling and it has had an adverse effect on it," he said by phone.

Tarek responds to a Global Voices post:

It’s official now, the NTRA – the government – is the one responsible for this and not the mobile operators. However I have strong feelings that the operators are the one who pushed the NTRA to take such decision in the first place as Skype harms their – as well as Telecom Egypt’s – revenues.

Labels: , , , , ,

Friday, February 26, 2010

Orphaning Skype for Windows Mobile users shows Leadership

UPDATE: Added explanation of cow photo.

When is Windows Phone 7 Series coming to market? September 2010? wikimedia: Cow restrained for stunning just prior to slaughter.Seven months from now? That's a long time to be making WinMobile users hate your brand. Or to keep investing in code that only runs on 6.5 with a short shelf life. In that spirit, Adobe announced it's suspending engineering for 6.5 flash products.

The cow to the left is being immobilized for humane slaughter. Photo: Dr. Temple Grandin. Do you love your product? Product portfolio managers set those feelings aside so they can end-of-life them at the right time.

Similarly Russ Shaw yesterday killed the Skype Lite for Windows Mobile thin client and the Skype for Windows Mobile app. Shaw is Skype's new VP/GM for its mobile business unit. Customer dissatisfaction with those products hurt Skype's reputation as easy, reliable and sensual. It took fresh eyes and a clear mandate to kill Skype's current offerings without a replacement ready. The user experience -– complaints of abysmal audio quality and improper hardware setup -- hurt Skype's business more than it helped.

Skype pulled these releases from distribution; if you have Skype installed on your Windows Mobile phone then you can Skype away all year.

Practicing product management sometimes feels like raising livestock. We have great hopes, spend time nurturing them, and get the most out of them during their productive life. When that productive life is over? Take them to the slaughterhouse and kill them. Make room for the next generation.

Skype's mobile services are available on most handsets yet Skype is still just starting to partner deeply with mobile operators. While the product portfolio is diversified, Hutchison Whampoa's 3 has been the only large carrier to seriously partner with Skype. Skype's partnership with Verizon is a great start at diversifying mobile revenue partners and expanding United States distribution. 

Hat tip to WMPoweruser for breaking this.

tags: , ,

Call me at +1-510-316-9773, Skype me, follow @skypejournal and @Phil Wolff.
Visit our Skype Journal private technologist roundtable, one of the longest running public Skype chats.

Labels: , , , , ,

Thursday, February 18, 2010

The Skype Empire: Disintermediation Vehicle

A guest post by Todd Carothers, VP, Product Management at CounterPath Corporation.

When we started BridgePort Networks (acquired by my current employer CounterPath), we knew the fixed-line voice services was starting to undergo a decline and mobile services would grow rapidly (over 4.6B users today).  We also knew that pricing pressure would start to decrease margins for mobile operators.  What we really did not understand fully at the time was what Skype’s role would be in the dismantling of the Telecommunications value chain and ecosystem.  How could we?  Skype was just starting and the impact was marginally at first.  We did believe Skype would be a catalyst for Operators to take notice-but we were incorrect.   In fact many of the executive leadership of Fixed Line and Mobile Operators that I met with back in 2004 saw Skype as a “Gnat” buzzing around the Telecommunications sector.  They disregarded the threat at large.  Well, we all know that Skype become much more than that.  According the the latest figures from TeleGeography Research, Skype now represents approximately 12% of International Long Distance.

The article also points out that Skype-to-Skype calling has grown dramatically: 51% (2008) and 63% (2009).  Couple this with the steady growth of the concurrent number of Skype users online and it would seem that Skype is methodically and systematically eroding (Fixed Line) Operator revenues.  Check out this chart from Skype Journal on concurrent online users:

So what does this mean from a revenue perspective?  The Skype Journal also posted some incredible stats on the arbitrage impact:

The net impact is approximately $13B (yes with a big “B”) of revenue up in smoke in 2009 for Fixed Line Operators worldwide.  Given Skype’s momentum, it looks like that number will continue to grow for the foreseeable future.

Given that quantitative data above, let’s consider the qualitative + my speculation of the future impact of Skype:

First, it is clear that Skype had set its crosshairs on the ailing Fixed Line Operators first.  The numbers above prove this.  Skype will continue this route since the Fixed Line Operators really have no choice given that they are also being attacked by the Mobile Operators via Fixed Mobile Substitution (Source: SD&P Internal Analysis):

In addition note the only saving growth service for fixed operators is Broadband-a key enabler for Skype.  So the net-net is Skype will retain the upper hand against the fixed line operators.

Second, we are in the midst of Skype attacking the mobile operators.  Leveraging MobileVoIP, Skype is working across multiple mobile OSs and devices.  Even more Mobile Operators are opening up their networks to allow MobileVoIP applications to work over mobile data channels.  This is a big shift for Mobile Operators.  This puts ~80% (Voice) revenue at risk.  This week it is expected at the Mobile World Congress in Barcelona, Spain it is expected that Verizon Wireless and Skype will announce a formal relationship to enable Skype over the Verizon Wireless network as well.  Look to FT/Orange, Vodafone and Telefónica to do the same.  This is good news for users, but fast forward 4-5 years and I see the Mobile Operators going through similar pains as the Fixed Line Operators: losing voice revenue to data pipe enabled VoIP apps.  This is one of the reasons I believe Mobile Operators are ditching the all-you-can-eat mobile data plans.

Third, look for Skype to move into the Enterprise in a big way.  There is Skype for Business today (i.e., Skype trunking service), but I envision a Skype PBX Client on the desktop removing the need for a premise based PBX.  This will help give Skype its leadership position across consumer and Enterprise.

Fourth, Skype as the total Communications Portal.  Skype will knit together their consumer and Enterprise offers to create a single network, single platform experience mashing up different communications users with multimedia and collaboration services.  Think about a Skype user context switching their personal and work personas. 

Since its inception Skype’s theme has been world domination (i.e., via steps outlined above).  Here is the good news for traditional Fixed Line and Mobile Operators:  CounterPath sells the products and technology to fight the Skype threat.  CounterPath’s FMC and Softphone products are flexible, feature rich and customizable to any Operator environment.

One thing is for sure, 2010 will be an exciting year for the Telecommunications sector!  Look forward to the battle.

Labels: , , , , , , ,

Tuesday, February 9, 2010

Three: One Billion Skype Minutes Served

Skype's Linda Summers told Monday's Mobile Monday London audience that Hutchison's 3 mobile network served one billion Skype minutes on its 3 Skypephones and other Skype-enabled phones in the UK, Sweden, Italy, Austria, Australia and Hong Kong. Those Skype calls run through Skype's Skype Lite servers, a potential Skype as a Web Service Platform.

Update: Minister for Digital Britain the Rt Hon Stephen Timms MP rings up the "billionth minute."

Paul Downey's MoMoLondon 2010-02-08 cc-by

Thanks to James Body for the tip, to Paul Downey for the notes.

Labels: , , , , , , ,

Wednesday, January 20, 2010

Skype for Kindle? No way, says Amazon.

Skype for KindleWouldn't it be cool to have book readers that could IM and offer presence? Maybe take or make phone calls? Now that Amazon announced it will open its Kindle book readers to third party developers, Skype could build an app for this new platform.

No it can't. Amazon warns "Voice over IP functionality, advertising, offensive materials, collection of customer information without express customer knowledge and consent, or usage of the Amazon or Kindle brand in any way are not allowed."

I can think of three reasons for this ban:

  1. Amazon is worried about using up a year's worth of data plan with one long phone call.
  2. Amazon contracted to ban VoIP at the request of its mobile carriers.
  3. Amazon wants to reserve VoIP for a future Kindle product. The Amazon phone?

Kindles have a mobile phone built in and a lifetime data plan, apparently a dream VoIP device (although better speakers, a microphone, and a webcam would be nice). Amazon will require apps to pay for data transfers at $0.15 per megabyte. So I'm betting Amazon is most concerned with keeping the costs of their mobile plan affordable for users.

Labels: , , , , , , ,

Thursday, December 10, 2009

Download: Skype for Symbian S60 3rd Edition Beta

Skype and Nokia announced at the February 2009 GSM World Congress that Nokia would pre-install Skype on its S60 smart phones by 2009q3. skype-for-symbian-logosIt won't happen this year but the limited release of Skype for Symbian shows progress.

This is a real client, not a Skype Lite thin client. It works over 3G and Wi-Fi You won't get the full Skype experience. You do get chat and calling. You don't get public chats or the ability to initiate a conference call. No video calling. No Wi-Fi via the Boingo-provided Skype Access service. No call transfer.

A few cautions. First, don't try this Beta on your phone unless it's on the list. Second, install it in memory; it's too slow if you run it off your SIM card. Third, Nokia's PC Suite backup won't backup Skype. So upgrades to Symbian or your firmware delete your Skype chat history. Fourth, you cannot forbid Skype from using 3G. If your data plan is capped or expensive, Skype may use it even when Wi-Fi is available. Skype doesn't ask or give you the choice. Last, it's an early beta, still with bugs or design defects that drop calls, give you confusing messages, make loud noises. Caveat downloader.

Cautions aside, go get it. Symbian S60 3rd Edition Feature Pack 1 devices (Nokia E71, E63, E66, N82, E51, N95, N95 8GB, N81, N81 8GB, E90). Symbian S60 3rd Edition Feature Pack 2 devices (Nokia N96, N85, 5320, 6210 Navigator, 6210 Classic, N78, N79).

Your Nokia isn't on the list? Check out Skype-compatible IM+ for Skype, Nimbuzz, fring or minifring.

Full text below of the Skype for Symbian User Guide (pdf).


User Guide

Skype for Symbian 3rd Edition Feature pack 1 and 2

Introduction

Skype for Symbian S60 enables you to use Skype on smart phones running the Symbian S60 3rd edition, Feature Pack 1 and 2.

This guide describes how to:

  • Install Skype for Symbian S60 smart phone
  • Configure Skype for Symbian S60
  • Use Skype for Symbian S60

Installation

Environment requirements

Skype for Symbian can be installed on any S60 Feature Pack 1 or Feature Pack 2 phone.

However, currently it has been verified to be functioning optimally on following phone models and phone firmware releases;

  • E 71 S60 3d Ed. FP 1 210.21.006 RM- 346
  • N 96 S60 3d Ed. FP 2 12.043 RM-247
  • N 85 S60 3d Ed. FP 2 10.045
  • 5320 S60 3d Ed. FP 2 04.13 ( 01-12-2008) RM-409
  • 6210 Navigator S60 3d Ed. FP 2 4.13 RM - 367
  • 6220 Classic S60 3d Ed. FP 2 4.13 RM- 328
  • N 78 S60 3d Ed. FP 2 20.149
  • N 79 S60 3d Ed. FP 2 20.175(06-04-09) RM-348
  • E 63 S60 3d Ed. FP 1 100.21.110 (14-11-2008) RM-437
  • E 66 S60 3d Ed. FP 1 210.21.007 ( 27-02-2009) RM-343
  • N 82 S60 3d Ed. FP 1 31.0.16
  • E 51 S60 3d Ed. FP 1 300.34.56 RM - 244
  • N 95 S60 3d Ed. FP 1 31.0.017
  • N 95 8 Gb S60 3d Ed. FP 1 20.0.016
  • N 81 S60 3d Ed. FP 1 11.0.045
  • N 81 8 Gb S60 3d Ed. FP 1 11.0.045
  • E 90 S 60 3d FP 1 300.34.84

It is recommended to update phone’s firmware to the latest one.

Installation on phone models not listed is not recommended.

Skype for Symbian requires at least 6 Mb of free storage space on your phone to install.

To function effectively, Skype for Symbian requires a high speed wireless Internet connection over a wireless (Wi-Fi) or 3G networks. The procedures to configure Wi-Fi and 3G features are beyond the scope of this document, but are typically performed by selecting ‘Applications->Tools->Settings->Connection->Access points’.

Recommended installation method

Skype for Symbian can be installed via various means, installation methods include;

  • OTA (Over the air)
  • Via Nokia PC suite
  • Via sending application sis file to phone via Bluetooth.

Supported installation locations

Skype for Symbian should be installed to phone main memory.

Installation to removable memory card is not recommended and can result in application performance degradations or launch failures.

Starting Skype for the first time

Notifications

On first start user is notified of details of client usage.

Application access

User asked to allow the application access to wireless connectivity and mobile network.

No emergency calls

User is informed that Skype for Symbian is not a substitute for an ordinary phone and cannot be used to make emergency calls.

Choose a connection

Please choose an access point that Skype will use to establish internet connection. In a while, you will be signed in to your account and will see Skype Contact list screen.

Creating new account

Accept terms of service.

To create a new account, please fill in all fields.

When you finished filling in ‘Create Account’ form, press ‘Done’– if the Skype name that you have entered has not been already taken; the new account will be created for you.

Signing in to existing account

If you already have an account you can choose ‘Sign In to Skype’. Fill in ‘Skype Name’ and ‘Password’ fields, then press ‘Sign In’.

Using Skype for Symbian

Main menu

Main menu provides quick access to all client features.

Contact list displays user contacts.

IMs contain chats and their history.

History contains a log of sent and received calls, files, voice mails ,SMS-es and authorization requests.

Contacts screen

The Contact list screen displays Skype users and phone numbers (for SkypeOut calls) you have added to your contacts list. It displays the current online status of each user, and allows you to manage your contacts.

Setting own Presence status

To set own online status, press ‘Options’ and select ‘Change online status’ from menu.

List of available Presence statuses:

  • Offline – you are not currently signed in to Skype.
  • Online – you are ready to make and receive calls or chat messages.Your status will be set to Online automatically when you sign in.
  • Away – indicates that you are online but away from your Pocket PC.
  • Do not Disturb –indicates that you are busy. Skype will not notify you of incoming calls or chat, although a Call tab is added to the tab bar when a call is received.
  • Invisible – allows you to remain online while others see you as offline.

Options menu

‘Options’ menu allows you to among other things;

  • Add a Contact to add known contacts.
  • Search for Skype Users to search for other Skype users based on selection criteria.
  • Change Skype Settings.
  • View ‘About Skype’ to provide information about the running version of Skype for Symbian.
  • View ‘Help’ screen.
  • Sign Out to end your Skype session.
  • Exit to close (as opposed to send to background) the Skype application.

IMs screen

This screen displays a list of active chats. You can open an active chat, set the chat topic, leave a chat and add or view chat participants.

History - Calls screen

This screen displays a history of received, dialed, and missed Skype and SkypeOut calls. It is possible to place a call directly from this screen by pressing ‘Green’ button.

History – Files screen

This screen displays a history of files sent and received to device. Individual files can be accessed from this screen.

History – Voice mails screen

This screen lists received voice mails. From this screen you can send, play and manage your voice mails.

History – SMS messages screen

SMS messages send by you are listed here. You can view and manage individual messages from this screen.

History – Contact requests

Unanswered authorization messages, contact details requests are displayed on this screen.

Settings – Call forwarding

Here you can manage the way Skype forwards incoming calls when you are offline, available options are;

  • Don’t forward – calls are not forwarded
  • Skype voice mail – calls are forwarded to your Skype voicemail (requires purchase of Skype voice mail service)
  • Other number – calls are forwarded to a specified number. (requires Skype credit and forwarding set up.)

Settings – Privacy

Here you can restrict which other Skype users can contact you. Privacy settings for chats and Calls are separate. Settings available for both types are following;

  • Anyone – any Skype user can contact you.
  • Only people in my Contact list – Skype users already in your contact list are allowed to contact you.
  • Only people with my details – Skype users with whom you have shared your details are allowed to contact you.

Settings - Connection

You can change different connection related settings here:

  • Default access point
  • 3G cost alert – if enabled, Skype will require explicit user permission to establish 3G connection.

Making a Call and Starting a Chat

  • To make a call, highlight one of your contacts, and press ‘Green’ button.
  • Alternatively, press Joystick Middle button – ‘Communication’ menu will be displayed. Select ‘Call’.
  • To start a Chat, press Joystick Middle button – ‘Communication’ menu will be displayed. Select ‘Start Chat’.

Incoming Skype Call

When you see an incoming call balloon, you have several options:

  • Answer the call by either pressing ‘Green’ button, or by selecting ‘Answer’ from ‘Options’ menu.
  • Reject the call by either pressing ‘Red’ button or by pressing ‘Reject’ soft button.

Note that during Incoming Call notification, ‘Red’ button does not dismiss Skype to background, but rather rejects incoming call.

Terminating ongoing Skype Call

  • To terminate active Skype call either press ‘Red’ button, or ‘End call’ soft button.

Dial a number

In order to make a call to any number, perform following actions:

  1. From Contacts screen, press ‘Options’.
  2. Select ‘Dial number’.
  3. Input correctly formatted phone number and either press Green button or select ‘Call’ from Options menu.

You can change your dialing prefix by pressing ‘Options’ ‘Country codes’ and selecting the country. Appropriate dialing prefix will be added automatically to phone number input screen.

Sending Voicemail

You can send a voicemail to other Skype users who have voice mail service enabled.

  1. From Contact list, highlight a contact.
  2. Press ‘Options’ select ‘Send Voicemail ’
  3. After voice mail greeting is played, recording of your voice mail is started.

Managing contacts

A contact is any Skype user you allow to talk or chat with you, or a SkypeOut number. Use Skype’s privacy features to decide who can and cannot contact you.

Known contacts

If you know the Skype name of a contact to add, perform the following tasks:

  1. Select ‘New Contact’ from the Contacts ‘Options’ menu.
  2. Select the ‘Search Skype users’ option.
  3. Type the Skype name of the contact – Skype will search for it, and display the results.
  4. Highlight desired contact and then select ‘Options->Add to Contacts’.
  5. In the ‘Enter a reason’ window, type a message to introduce yourself.

The new contact will appear on the Contact list. If the user authorizes you to see online status, the Contact list displays the current status for the user.

Alternatively, to add a SkypeOut contact, perform the following tasks:

  1. Select ‘New Contact’ from the Contacts ‘Options’ menu.
  2. Select the ‘Add phone number’ option.
  3. Enter the phone number into window and then select ‘Yes’.

Unknown contacts

If you do not know the Skype name of a user you want to add to your contacts list, perform the

following actions:

  1. Select ‘Options->Search’ from the Contact list screen.
  2. Type a name in the ‘Name or e-mail address’ of the Search screen, optionally specify search criterion using the remaining fields and then select ‘Ok’ button.
  3. After a short delay, Skype for Symbian displays a list of Skype users that match your search details.

Authorizing contacts

When a user requests to add you to a contact list, Skype for Symbian displays an authorization request notification. Open the notification to respond to the request.

Existing contacts

To manage existing contacts, perform the following tasks:

Highlight a contact you want to manage, and then select ‘Options->Contact’ submenu.

From here you can perform following tasks:

  • View the contact’s profile.
  • Rename the contact.
  • Remove the contact.
  • Block the contact.
  • Request authorization (only if you are not authorized yet).

If your contacts list is large, you can use the quick search facility to find a contact quickly and easily. While on the Contact list screen, simply press a button on the keypad – respective letter will appear in the text box to view only those contacts whose names begin with that letter.

Backup/Restore

Skype for Symbian is not included in the Backup performed by Nokia PC Suite. This means that if you Backup and later restore your smart phone, your Skype installation will be lost together with all your Chat history.


tags: , , ,

Call me at +1-510-316-9773, Skype me, follow @skypejournal and @Phil Wolff.
Visit our Skype Journal private technologist roundtable, one of the longest running public Skype chats.

Labels: , , , , ,

Monday, November 9, 2009

Can they turn Skype Lite into a Skype Platform?

Skype has some brilliant capabilities. Advanced audio codecs, miraculous network survival, global distribution and payment partners, buying power that drives down per-minute costs. While supporting mobile phones, however, Skype built something that can change the way we look at the company.

It's called Skype Lite.

Skype Lite is a service that lets you talk from mobile phones. Unlike the Skype for iPhone client or the desktop clients, Skype Lite is not a member of the Skype peer-to-peer cloud. So, how does it work?

First you run a Skype Lite client on a mobile phone. Sometimes it comes pre-installed by the handset manufacturer or the mobile operator.

Skype As A Platform - Slide04

Lite is designed for phones without much processor power. So it doesn't include advanced Skype voice codecs, video features, or much more than login, presence, IM, and voice calling.

"Full" Skype clients, like Skype for Windows and Skype for the iPhone, push both voice and data over data channels.

The Skype Lite client sends its data through the mobile network's data channel. Voice calls travel through the mobile network's voice channel, just like regular mobile phone calls. That first leg of a Skype call, from the mobile phone, is neither VoIP nor protected by Skype's encryption.

Skype As A Platform - Slide05

How does your data get into the Skype network? Skype operates gateway servers. The gateway's first job is to bring back together data and voice streams from a Lite client or break apart streams going to a Lite client.

Skype As A Platform - Slide06

Now that your call is back together, the Skype gateway passes your conversation to a version of Skype tailored for servers. Let's call it Naked Skype. "Naked" because engineers streamlined the program to leave out user interface, the Skype Extras program manager, and other components servers don't need.

Skype As A Platform - Slide07

Like Skype on your PC, each Naked Skype connects to the Skype cloud using the Joltid Skype p2p engine.

Skype As A Platform - Slide08

That cloud lets you talk or IM with your fellow Skype users.

Skype As A Platform - Slide09

It also lets you use other Skype services, like receive phone calls from your Skype Online Numbers or call through Skype's SkypeOut gateways to regular phone numbers.

Skype As A Platform - Slide10

Clearly there are many naked Skype copies running on a bunch of servers. [Bunch is a technical term.] Since most Skype users, especially most mobile users, aren't using Skype most of the time, the Skype server farms (a server farm is a collection of related servers) can support many Skype Lite users.

Skype As A Platform - Slide11

The servers have management software that helps start and stop Naked Skype's and route Lite traffic to Naked instances. This management layer makes the whole "thin client" strategy possible. It's why Skype is available to over 90% of all mobile phones.

A business note: Like the engineering of the Naked client and Lite client, the administrative layer was hard to design, engineer, and tune. Because it was complex and difficult, it is a barrier to entry for competitors and for partners. Many IM and VoIP companies make and operate Skype gateways to provide even a little interoperability between Skype and their services. Those gateways are a cost, risk, and delay each Skype partner must carry just to have their products work with the Skype cloud.

Skype As A Platform - Slide13

So that's how Skype Lite works. 

But that's just the start.

Skype Lite does four valuable things.

  1. Skype Lite hosts a "naked Skype" client.
    • It's lightweight, without video, user interface, or other cruft.
    • It's reliable and very efficient and is moving to Skype's next generation of unified API. 
  2. Skype Lite separates user experience from the network.
    • Teams can build different UIs for different mobile devices.
    • Lowers compute and networking burden on mobiles.
    • This makes it easy to update everyone's engine without updating each phone.
    • It provides metrics on usage rates to inform design, operations, and inform partner relationships.
  3. Skype Lite defines a protocol.
    • The protocol connects mobile thin clients to the Skype Gateway server.
    • The protocol defines how programmers can control everything the mobile Skype client can do. The protocol includes authentication, presence, chat, voice calls, profile editing, and picture or video sharing.
  4. Skype scales the gateway like a cloud
    • It's efficient, with many Lite clients supported by a few Skype servers.
    • It's flexible, building and destroying instances with demand.
    • It's location aware (somewhat), cutting latency (the time delay between bits on your phone and bits at their destination) by positioning Naked Skype instances around the world and in telephone company data centers.

So Skype built a platform.

A private platform. 

This creates an opportunity.  

Skype As A Platform - Slide22

Skype could open up its gateway to more than the Lite client. They could publish a public version of the protocol.

  • Independent developers could build Skype clients tailored to markets they know well.
  • Software companies could integrate Skype talk into their applications.
  • Web sites could let users "Log In With Your Skype ID." Or tell your Skype contacts about a story.
  • Services could mash-up Skype with other web service APIs.
  • Desktop apps could send files privately using Skype's security.

All of this would make it more valuable than ever to be a Skype user.

That's a little of what happens when you open the protocol.

Skype can do more. They can power the gateway to support more than the Lite modes. 

Skype As A Platform - Slide23

Skype can add new features to the gateway over time.

Spatialization of audio for immersive experiences like high fidelity video conferencing or in-world games.

Higher resolution video, moving from High Quality 640x480 to Hi-Def to REDCODE RAW 4520x2540 pixels.

Richer syntax for presence. More metadata for mood.

This would also be a great time to unify Skype's APIs. "One API to rule them all."

  • Making/taking Skype sessions
  • Skype calls, IM, file transfer
  • Skype account creation, deletion
  • Skype profile editing
  • Skype control panel for organizations
  • Skype Credit deposits and payments
  • Skype ID authentication (Login with Skype)
  • More to come…

A unified public API and a rich mode server gets you almost all the way there.

Skype needs two more things to complete the new platform.

First, Skype must find new ways to distribute some of its secret sauce. Developers need Skype's encryption binaries, so Skype calls and chats can remain private. Developers need access to Skype's own codecs (SILK audio) and to codecs licensed by Skype (On2 video) to assure compatibility with all Skype users. Developers and designers also need Skype's default media assets, like Skype's emoticons or Skype's memorable sound palette, that complete the Skype experience.

Skype would also want SDKs (software developer kits) for popular programming languages, frameworks, and delivery systems. Anything to help programmers create a quick Skype app in an hour, to prove they can get to the good stuff quickly.

That would do it.

So.

What do you get? 

Skype As A Platform - Slide27

"Just Add Skype"

  • Millions of programmers can add Skype to their toolkits.
  • Metered access to the gateway.
  • Commissions for driving paying users to Skype.

Skype as a Platform could be a great driver of innovation, adaptation, and integration for Skype. And revenue.

Skype As A Platform - Slide29

P.S. I'm sure this is both incomplete and in error on some points. I don't know if this is on Skype's roadmap; they're not telling. This seems to me to be as close as we can get until Skype shares more of their "platform" plans. Please correct me if you have specific information that could improve my diagrams and explanations of things as they are now.

P.P.S. How would you use a service like this? And how much would you pay (thinking metered service like Google, Amazon, and Voxeo cloud services)?

See also:

Labels: , , , , ,

Tuesday, October 6, 2009

Text of AT&T letter to FCC re VoIP over iPhone

Here you go: AT&T saying it had not previously consented to VoIP over its airwaves.

AT&T to FCC re: iPhone VoIP

 

October 6, 2009

Ruth Milkman, Chief Wireless Telecommunications Bureau
Federal Communications Commission 445 12th Street, SW Washington DC 20554

Re: AT&T Response to Wireless Telecommunications Bureau Letter, DA 09-1737 (July 31, 2009); RM-11361; RM-11497

Dear Ms. Milkman:

On behalf of AT&T, I am writing to provide you with an update to AT&T’s August 21, 2009 response to the Bureau’s questions about the Apple iPhone. In our response, we explained that AT&T currently offers a variety of devices that enable VoIP applications to make use of our wireless network (including our 2G and 3G capabilities) and the devices’ Wi-Fi connectivity. We further explained that the iPhone currently supports VoIP applications that make use of the device’s Wi-Fi connectivity, but VoIP capabilities were not available on the iPhone for use on our wireless network. We also stated that we were taking a fresh look at the issue and would promptly notify the Commission of any such change in our policies. AT&T has completed its review of the matter and today we informed Apple that, effective immediately, AT&T consents to Apple enabling third-party VoIP applications for the iPhone that use our wireless network, including our 2G and 3G capabilities.

If you have any questions or need additional information, please do not hesitate to contact me.

Sincerely,

Robert W. Quinn, Jr.

cc: Chairman Julius Genachowski
Commissioner Michael J. Copps
Commissioner Robert M. McDowell
Commissioner Mignon Clyburn
Commissioner Meredith Attwell Baker

tags: , , , , , ,

Call me at +1-510-316-9773, Skype me, follow @skypejournal and @Phil Wolff.
Visit our Skype Journal private roundtable, one of the longest running public Skype chats.

Labels: , , , , , , ,

3G iSkype! Thanks, AT&T. (About frakking time.)

Skype for iPhone - callingSkype confirms AT&T will announce lifting of the ban on VoIP over the AT&T network, this week at CTIA San Diego. The week Skype launched Skype for iPhone, someone showed the app calling over 3G on unlocked iPhones. Soon we won't have to think about our connection before calling.

It only took an FCC investigation into anticompetitive practices.

I eagerly await details. When? App upgrade required? iPhone OS upgrade required?

(now if only I could get 3G signal where I want)

(now if only Skype wouldn't choke on my 1k+ contacts)

(now if only iPhone would let Skype work in the background)

(now if only iPhone wouldn't hang up Skype calls when I get an SMS)

tags: , , , , , , ,

Call me at +1-510-316-9773, Skype me, follow @skypejournal and @Phil Wolff.
Visit our Skype Journal private roundtable, one of the longest running public Skype chats.

Labels: , , , , , , ,